Account Associate - State Farm Agent Team Member

Stephanie Jameson; Dundalk, Northern (MD, KY); Híbrido; USD 50 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401K

Paid time off

Vision insurance

401(k) matching

Dental insurance

Resumo da oferta

Stephanie Jameson - State Farm Agent is seeking an Account Associate to join the Dundalk, MD office. In this full-time role, you will deliver exceptional customer experiences and support the growth of the agency by maintaining accurate records and assisting with policy changes.

You will collaborate with teammates, handle customer inquiries, and participate in proactive marketing of relevant products and services. The position offers benefits and opportunities for advancement within the agency.

Qualificações

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsabilidades

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Conhecimentos

Customer service

Communication

Teamwork

Detail-oriented

Descrição da oferta de emprego

Account Associate - State Farm Agent Team Member

Full Time in Dundalk, MD

• Opportunity for advancement
• Paid time off
• Vision insurance
• 401(k)
• 401(k) matching

ROLE DESCRIPTION

As a Account Associate - State Farm Agent Team Member with Stephanie Jameson - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a great fit! You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates!

Company Culture

At Stephanie Jameson's Agency, Team Members are well taken care of. With frequent team building activities, group trainings, and meetings with fellow agents and their teams. There is potential for growth and mentorship both professionally and personally. Your success matters to us. If you want to be part of a wonderful, positive team atmosphere, you found the right place!

As an Agent Team Member, you will receive...

• 401K
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency

RESPONSIBILITIES

• Maintain accurate records of customer interactions.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• People-oriented.
• Dedicated to customer service
• Able to learn computer functions
• Ability to work in a team environment
• Previous experience in insurance or a related field preferred.
• Licensing required upon hiring.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

Compensation $50,000.00 - $65,000.00 per year

Benefits

• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• 401(k)
• 401(k) matching
• Company parties
• Dental insurance

As an Agent Team Member, you will receive...

• 401K
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within the agency