Account Associate - State Farm Agent Team Member

Nicole West - State Farm Agent; Davenport (FL); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Nicole West - State Farm Agent is seeking an Account Associate to support daily operations, grow our client relationships, and act as a liaison between customers and agency teams.

You will update policy information, assist with changes, process claims, and coordinate with underwriters while delivering friendly, proactive service to the community.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I opened my agency in 2021 and we are continuing to grow. Before becoming an agent with State Farm, I worked in corporate as a claims adjuster, which gave me a strong understanding of the industry and how to best support our customers.

I earned my degree in political science from University of South Florida and later completed my MBA at Warner University. I'm engaged, have a son and a dog, and enjoy traveling, going to the movies, and spending time with family whenever I can.

We stay involved in the community by partnering with surrounding cities for holiday events and local initiatives. Being part of the community and building relationships is something we value.

Our agency offers gym membership coverage, health insurance reimbursement, licensing reimbursement, and a strong focus on work-life balance. I'm committed to creating an environment where my team feels supported and has opportunities to grow.

Our culture is focused on commitment, growth, and energy. I'm looking for someone who is serious about building a career in the insurance industry and is eager to learn and improve. A positive attitude and high energy are key to succeeding here. If you're motivated to grow, want to be part of a team that takes pride in what they do, and are ready to put in the work, this could be a great fit for you.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Nicole West - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.