Account Associate - State Farm Agent Team Member

Jake Breakey - State Farm Agent; Columbus (OH); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Company parties

Job summary

Jake Breakey - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relationships across the agency.

You will help manage accounts, assist with policy changes, process claims, and collaborate with underwriters to ensure timely policy issuance while contributing to growth and community outreach.

Qualifications

• Strong organizational skills are required.
• Excellent customer service and communication skills are essential.
• Previous experience in insurance or a related field is a plus but not required.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Company parties

ABOUT OUR AGENCY:

We opened our first office in 2020 and expanded with a second location in 2025. We currently have a team of five, and we work closely across both offices to create a fun, supportive environment where people feel valued and motivated to grow.

I'm a third-generation State Farm agent and have been with the company for 13 years. I graduated from Capital University where I played football, and outside of work I'm a husband, a dad to a two-year-old daughter, and we have another baby on the way. I'm also in a cover band and love spending time outdoors whenever I can.

We're looking for someone hardworking, coachable, positive, and reliable, with strong communication skills and a desire to build a long-term career. If you want to be part of a team that is growing, supportive, and genuinely enjoyable to work with, we'd love to connect.

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Jake Breakey - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred but not required.

Jake Breakey - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.