Account Associate - State Farm Agent Team Member

Waleed Zayid - State Farm Agent; Columbus (GA); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Flexible schedule

Paid time off

Training & development

Job summary

Waleed Zayid - State Farm Agent is seeking an Account Associate to enhance daily operations and ensure customer success. This role involves managing customer accounts, processing claims, and ensuring customer needs are met efficiently.

We offer a competitive salary, benefits like flexible schedules, and significant opportunities for advancement. The ideal candidate should possess strong organizational and communication skills, have a customer-focused approach, and thrive in a supportive environment.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I opened my agency in May 2025 and currently lead a growing team of two. I’m married with two children and had a unique upbringing (attending 12 different schools across five countries before graduating high school), which helped shape my adaptability, communication skills, and appreciation for different perspectives and cultures.

I stay actively involved in the community by sponsoring youth baseball leagues, supporting women’s empowerment initiatives, and participating in the local Chamber of Commerce. Building strong community relationships is an important part of our agency culture.

Our agency offers professional development opportunities, involvement in the Aspirant program, performance-based incentives, potential travel opportunities, licensing reimbursement, and a strong focus on work-life balance. We’re committed to helping team members grow both personally and professionally.

Our culture is centered around integrity, growth, and customer service. I’m looking for someone who is kind, hardworking, goal-oriented, and eager to learn. The ideal candidate is customer-focused, ambitious, and hungry to grow within a supportive and fast-moving environment. If you’re looking for an opportunity to grow alongside a new and developing agency, this could be a great fit for you.

Role Description

As Account Associate - State Farm Agent Team Member for Waleed Zayid - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.