Account Associate - State Farm Agent Team Member

Dwalkerinsurance; Cincinnati (OH); On-site; USD 40,000 - 50,000; Part time

Benefits offered by this job

Simple IRA

Licensing paid by agency

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Competitive salary

Flexible schedule

Training & development

Job summary

An insurance agency in Cincinnati, OH is seeking an Account Associate to manage customer accounts, assist with insurance policy changes, and process claims. Ideally suited for candidates with strong organizational and communication skills, this part-time role offers competitive compensation and a supportive team-oriented environment.

Qualifications

• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service skills

Communication skills

Sales-mindedness

Job description

Account Associate - State Farm Agent Team Member

Part Time in Cincinnati, OH

Benefits

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

I’m a proud graduate of the University of Cincinnati and a member of Delta Sigma Theta Sorority, and I’ve spent the past 17 years building a career around helping people protect what matters most. Before opening my agency, I worked as a team member for another State Farm agent, which gave me the foundation to create a successful business centered on exceptional customer service and strong relationships. Our office is friendly, laid‑back, and collaborative — a place where we work hard, celebrate wins, and always keep our focus on delivering top‑tier service. My team has been with me for many years, and that longevity speaks to the supportive, team‑oriented culture we’ve built. Currently, we are a close‑knit group of three, and we’re excited to grow with new team members who share our passion for helping others.

We offer full‑time benefits including group life insurance, a health insurance stipend, paid vacation and holidays, and both individual and team bonuses. Our mission is to be our customers’ first and best choice for insurance and financial services. If you’re someone who is driven, detail‑oriented, and committed to delivering service excellence, this could be the perfect place for you to thrive.

Role Description

As Account Associate - State Farm Agent Team Member for Deatria Walker - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $40,000.00 - $50,000.00 per year

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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