Account Associate - State Farm Agent Team Member

Josh Santos - State Farm Agent; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Bonus based on performance

Free food & snacks

Opportunity for advancement

Paid time off

Profit sharing

Job summary

Josh Santos - State Farm Agent is seeking an Account Associate in Chicago, Illinois. In this role, you will manage customer accounts and foster strong relationships to drive agency growth. You will assist customers with policy changes and inquiries, ensuring their needs are met while processing claims and coordinating with underwriters.

The ideal candidate must possess strong organizational skills and excellent communication abilities. Previous experience in insurance is preferred. Join us to make a meaningful impact in our community.

Qualifications

• Previous experience in insurance or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers.
• Coordinate with underwriters for timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Education

Experience in insurance or a related field

Job description

Benefits

• Bonus based on performance
• Free food & snacks
• Opportunity for advancement
• Paid time off
• Profit sharing

Role Description

As an account Associate for Josh Santos State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.