Account Associate - State Farm Agent Team Member

Mitch Velgersdyk - State Farm Agent; Chanhassen (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Mitch Velgersdyk - State Farm Agent in Chanhassen, MN is seeking a Service Account Associate to support daily operations and our book of business. You’ll help with customer needs and update coverage plans while building relationships with clients.

Join our team and grow your career through training, advancement opportunities, and a supportive culture. We offer a simple IRA, performance bonuses, flexible schedule, paid time off, and a health insurance stipend to promote team well-being.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Answer customer calls to help with their needs.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• Simple IRA
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As a Service Account Associate, you are vital to our daily business operations and customers’ success. By aiding and assisting with the current book of business, your goal is to help with customer needs while addressing gaps in their current coverage plan.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

ABOUT OUR AGENCY:

Our agency is proud to serve Chanhassen and the neighboring communities. I offer team bonuses throughout the year and at year-end based on production, along with retirement matching and a health insurance stipend to support the team’s overall well-being.

Before my 8 years with State Farm, I worked as an advisor for a large privately owned financial advising firm. I graduated from the University of St. Thomas with a degree in finance and have built my agency with a strong focus on growth, development, and personal connection.

Our office culture is positive, intentional, and focused on meaningful interaction. I understand that work can sometimes feel routine, especially in insurance, so I place a strong emphasis on coaching and continuous learning. My goal is to create an environment where each team member can grow professionally and personally, defining their own version of success. If you’re driven, eager to learn, and ready to grow your career, this could be the perfect place for you.

RESPONSIBILITIES:

• Answer customer calls to help with their needs.
• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.