Account Associate - State Farm Agent Team Member

Insurance Maine; Brunswick (ME); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k) matching

Performance-based bonus

Competitive salary

Job summary

Chris Grimes Insurance Agency is seeking an Account Associate to support daily operations, manage customer accounts, and facilitate policy changes. You will interact with clients to understand needs, update records, and coordinate with underwriters to issue timely policies.

The role emphasizes strong organizational skills, excellent customer service, and the potential to obtain Property & Casualty and Life & Health licenses as you grow with the team.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Property and Casualty license (must be able to obtain).
• Life and Health license (must be able to obtain).

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience

P&C license

Life & Health license

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

Do you enjoy a fun place to work and helping people? We are seeking a qualified professional to join our winning team for the role of Account Associate. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment and enjoys a family-like office environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Entry-level candidates are encouraged to apply. We are seeking individuals who are coachable, motivated, have a strong work ethic, and are seeking a career in the insurance industry.

ROLE DESCRIPTION:

As Account Associate for Chris Grimes Insurance Agency, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Property and Casualty license (must be able to obtain)
• Life and Health license (must be able to obtain)