Account Associate - State Farm Agent Team Member

Phil Champion - State Farm Agent; Belmont (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Hiring Bonus

Simple IRA

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Phil Champion - State Farm Agent is looking for an Account Associate to enhance customer relations and support business operations. You will be integral to managing customer accounts, assisting with policy changes, and processing claims.

The ideal candidate will possess strong organizational skills, excellent customer service ability, and preferably some insurance experience. Join a dynamic team in Belmont, NC that values work-life balance and offers opportunities for advancement.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service skills

Communication skills

Job description

Benefits

• Hiring Bonus
• Simple IRA
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Role Description

As an Account Associate - State Farm Agent Team Member for Phil Champion - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and act as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Agency Overview

We are a growth‑focused agency of eight professionals delivering excellent customer experience. The environment is high‑energy, optimistic, and supportive, focused on work‑life balance, with opportunities for advancement.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.