Account Associate - State Farm Agent Team Member

Connor Harris - State Farm Agent; Austin (TX); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Connor Harris - State Farm Agent in Austin, TX, is seeking a motivated Account Associate to enhance daily operations and customer success. This role focuses on building meaningful customer relationships and driving agency growth through proactive marketing of products and services.

The ideal candidate will have a knack for organization and excellent customer service skills. Enjoy a competitive salary, flexible schedule, and opportunities for advancement in a dynamic team environment.

Qualifications

• Previous experience in insurance or a related field preferred.
• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Good communication skills

Job description

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

I’m a Baylor University graduate and have been a State Farm agent for 4 years, after spending two and a half years working as a team member for an agent in San Antonio. That experience gave me a strong foundation in the business and a clear vision for building a high-performing agency.

Our team of six operates in a competitive, fun, and fast-growing environment. We’re proud to be one of the top agencies in the enterprise, and we work hard while enjoying the process along the way. The culture here is energetic and team-driven, with a strong focus on growth, accountability, and winning together.

Outside the office, community involvement matters to me, and I stay active with Austin Ridge Bible Church. Family is also a priority — I’m married and value maintaining a healthy work-life balance, which is something I encourage for my team as well.

For our team, we offer PTO, health benefits, license reimbursement, and an environment that supports balance without sacrificing performance. We’re looking for hard-working, smart individuals who operate with integrity and want to be part of a competitive, growth-minded team that’s building something special.

Role Description

As Account Associate - State Farm Agent Team Member for Connor Harris - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.