Account Associate - State Farm Agent Team Member

Ryan Vanderveen - State Farm Agent; Aurora (IL); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Health insurance

Paid time off

Training & development

Opportunity for advancement

Job summary

Ryan Vanderveen - State Farm Agent is looking for an Account Associate to help manage customer relationships and improve agency performance in Aurora, Illinois. The role involves updating databases, assisting with policy changes, and processing insurance claims, all while providing top-notch customer service.

Ideal applicants should possess strong organizational skills, effective communication abilities, and be bilingual in Spanish. A competitive salary, hiring bonus, and advancement opportunities are included.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Benefits

• Hiring bonus
• 401(k)
• Bonus based on performance
• Competitive salary
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Bilingual Spanish Position

Role Description

As an Account Associate - State Farm Agent Team Member for Ryan Vanderveen - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.
• Bilingual Spanish