Account Associate - State Farm Agent Team Member

Gabrielle Brennan - State Farm Agent; Timonium (MD); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus based on performance

Advancement potential

Paid time off

Training & development

Free snacks

Job summary

Gabrielle Brennan - State Farm Agent is seeking an Account Associate to support daily operations, grow the agency through client relations, and act as a liaison between customer needs and agency departments. The role focuses on servicing clients, processing policy changes, and promoting relevant products and services to improve community outcomes.

Join a collaborative team in a growth-focused environment, where customer service excellence and sales-minded approaches are valued.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Insurance field experience

Job description

Benefits:

• Bonus based on performance
• Opportunity for advancement
• Paid time off
• Training & development
• Free food & snacks

*Bilingual in Spanish required*

ROLE DESCRIPTION:

As Account Associate - State Farm Agent Team Member for Gabrielle Brennan - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Manage client accounts and update information in the database.
• Assist clients with policy changes and inquiries.
• Process insurance claims and follow up with clients on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.