Account Associate - State Farm Agent Team Member

Amy Holstein - State Farm Agent; Auburn (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Continue Education Reimbursement

Licensing Reimbursement

Stipend

Paid time off

Training & development

Job summary

Amy Holstein - State Farm Agent in Auburn, GA is hiring an Account Associate to support daily operations, engage customers, and grow the office through proactive service.

You will manage accounts, assist with policy changes, process claims, and coordinate with underwriters to issue policies promptly.

Strong organizational skills and excellent communication are essential, with prior insurance experience preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Job description

Benefits:

• Continue Education Reimbursement
• Licensing Reimbursement
• Stipend
• Paid time off
• Training & development

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Auburn, GA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION:

As Account Associate for Amy Holstein - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.