Account Associate - State Farm Agent Team Member

Debbiehart; Annapolis (MD); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Health insurance

Advancement opportunities

Paid time off

Training & development

Bonus based on performance

Competitive salary

Job summary

Debbie Hart - State Farm Agent is seeking an Account Associate to support daily operations and help customers achieve their goals. You will manage client accounts, assist with policy changes, and coordinate with underwriters to ensure timely policy issuance.

Ideal candidates bring strong organizational and communication skills, with customer-service experience in insurance or related fields. This role offers growth opportunities, training, and a supportive team environment in Annapolis.

Qualifications

• Strong customer-service mindset with the ability to handle inquiries professionally.
• Excellent communication skills, both written and verbal, with customers and colleagues.
• Demonstrated organizational abilities and attention to detail in a fast-paced environment.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication skills

Organizational skills

Attention to detail

Job description

Benefits:

• Simple IRA
• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary

Role Description

As an Account Associate for Debbie Hart - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.