Account Associate - State Farm Agent Team Member

Lori Watkins - State Farm Agent; Altavista (VA); Remote; USD 35,000 - 55,000; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Training & development

Wellness resources

Job summary

Lori Watkins State Farm Agent in Altavista, VA is seeking a Remote Sales Team Member to grow the agency by building relationships with customers and matching insurance and financial services needs.

You will update records, assist with policy changes, process claims, and coordinate with underwriters, while enjoying flexible work-from-home options and a benefits package that includes 401(k) matching, paid time off, and training resources.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Organizational skills

Sales mindset

Tools

CRM/database

Job description

Benefits:

• 401(k) matching
• Bonus based on performance
• Paid time off
• Training & development
• Wellness resources

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Altavista, VA and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

ROLE DESCRIPTION

As a Remote Sales Team Member for Lori Watkins State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Flexible work from home options available.