Account Associate - Insurance Growth & Impact

Erickson Sullivan State Farm Agency; Round Rock (TX); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Licensing reimbursement

Salary plus commission/bonus

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Erickson Sullivan - State Farm Agent is seeking an Account Associate to support daily agency operations and enhance customer relationships. You will grow the business by proactively engaging customers and aligning their needs with our products and services.

In this role you’ll update records, assist with policy changes and inquiries, and coordinate claims with underwriters to ensure timely issuance. A sociable, sales-minded professional will thrive here.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Experience in insurance

Job description

Erickson Sullivan - State Farm Agent is seeking an Account Associate to support daily agency operations and enhance customer relationships. You will grow the business by proactively engaging customers and aligning their needs with our products and services.

In this role you’ll update records, assist with policy changes and inquiries, and coordinate claims with underwriters to ensure timely issuance. A sociable, sales-minded professional will thrive here.