Account Associate — Insurance & Customer Growth (Flexible)

Daria-Kent---State-Farm-Agent; Chicago (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Daria Kent - State Farm Agent in Chicago seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives, handle policy changes and inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance in a fast-paced, community-focused office.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication skills

Insurance experience (preferred)

Job description

Daria Kent - State Farm Agent in Chicago seeks an Account Associate to support daily operations, grow the office through meaningful customer relations, and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers' lives, handle policy changes and inquiries, process claims, and coordinate with underwriters to ensure timely policy issuance in a fast-paced, community-focused office.