Account Associate — Insurance & Customer Growth

Jesse Johnson - State Farm Agent; Forest Lake (MN); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Jesse Johnson - State Farm Agent in Minnesota is seeking an Account Associate to support daily operations, build meaningful customer relationships, and act as a liaison between client needs and agency departments.

You will manage customer accounts, update databases, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to customer satisfaction and agency growth.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Excellent communication skills

Insurance experience (preferred)

Job description

Jesse Johnson - State Farm Agent in Minnesota is seeking an Account Associate to support daily operations, build meaningful customer relationships, and act as a liaison between client needs and agency departments.

You will manage customer accounts, update databases, assist with policy changes, process claims, and coordinate with underwriters to ensure timely policy issuance, contributing to customer satisfaction and agency growth.