Account Associate - State Farm Agent Team Member

Scott Holley; Auburn (AL); Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

License reimbursement

Health insurance

Advancement opportunity

Paid time off

Training & development

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Scott Holley - State Farm Agent is seeking an Account Associate to support daily business operations and customer success in Auburn. You will help grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

The role involves proactively marketing relevant insurance products and services to improve clients’ lives. The position emphasizes strong organizational, customer service, and communication skills, with a focus on

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Customer service

Communication

Insurance experience

Job description

Benefits:

• License reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Competitive salary
• Flexible schedule

ROLE DESCRIPTION:

As an Account Associate for Scott Holley - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our office through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS:

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.