Account Associate | Insurance & Client Success

Daryl Rivera - State Farm Agent; Bensenville (IL); On-site; USD 38,000 - 70,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Daryl Rivera - State Farm Agent is seeking an Account Associate to support daily operations and help customers find the right insurance solutions. You will nurture relationships, handle policy changes, and assist with claim processing to ensure timely responses and service quality.

The role emphasizes strong communication, teamwork, and a positive, proactive approach to helping clients grow and protect what matters most.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Communication skills

Customer service

Organizational skills

Education

Insurance license (P&C)

Job description

Daryl Rivera - State Farm Agent is seeking an Account Associate to support daily operations and help customers find the right insurance solutions. You will nurture relationships, handle policy changes, and assist with claim processing to ensure timely responses and service quality.

The role emphasizes strong communication, teamwork, and a positive, proactive approach to helping clients grow and protect what matters most.