Account Associate — Growth & Work-Life Balance

Jimtatro; Reno (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

401(k) matching

Bonus based on performance

Paid time off

Training & development

Competitive salary

Health insurance stipend

Job summary

Jim Tatro - State Farm Agent in Reno, NV is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers’ lives. The role emphasizes strong organizational and communication skills, with prior insurance experience preferred.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Organizational skills

Attention to detail

Customer service

Communication skills

Insurance experience (preferred)

Job description

Jim Tatro - State Farm Agent in Reno, NV is seeking an Account Associate to support daily operations and customer success. You will grow the office through meaningful customer relations and act as a liaison between customer needs and agency departments.

You will proactively market relevant products and services to improve customers’ lives. The role emphasizes strong organizational and communication skills, with prior insurance experience preferred.