Account Associate – Growth‑Focused Insurance Team

Rafaelparker; Frisco (TX); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hiring bonus

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Rafael Parker - State Farm Agent is seeking an Account Associate to support daily operations and assist customers. You will grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

The role focuses on managing customer accounts, handling policy changes, processing claims, and coordinating with underwriters to issue policies promptly. Strong organizational and communication skills are essential for delivering outstanding service

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Account management

Customer service

Communication

Insurance knowledge

Job description

Rafael Parker - State Farm Agent is seeking an Account Associate to support daily operations and assist customers. You will grow the office through meaningful customer relations and serve as a liaison between customer needs and agency departments.

The role focuses on managing customer accounts, handling policy changes, processing claims, and coordinating with underwriters to issue policies promptly. Strong organizational and communication skills are essential for delivering outstanding service