Account Associate — Growth & Customer Success in Insurance

Ruthlie Israel - State Farm Agent; Columbia (SC); On-site; USD 38,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Advancement opportunities

Bonus based on performance

Competitive salary

Flexible schedule

Job summary

Ruthlie Israel - State Farm Agent is seeking an Account Associate to support daily agency operations in Columbia, SC. You will grow the agency through customer relations, assist with policy changes, and help customers find appropriate insurance solutions.

This role emphasizes strong service, clear communication, and sales-minded engagement to advance community connections and agency growth.

Qualifications

• Previous experience in insurance or a related field preferred.
• Excellent customer service and communication skills.
• Strong organizational skills and attention to detail.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Customer service

Communication

Sales mindset

Job description

Ruthlie Israel - State Farm Agent is seeking an Account Associate to support daily agency operations in Columbia, SC. You will grow the agency through customer relations, assist with policy changes, and help customers find appropriate insurance solutions.

This role emphasizes strong service, clear communication, and sales-minded engagement to advance community connections and agency growth.