Account Associate — Growth & Customer Success, Flex Schedule

Andres Ordaz - State Farm Agent; Lincoln (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Hiring bonus

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Andres Ordaz - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relationships. You will act as a liaison between customers and agency departments, promoting relevant products and services to improve lives and protect families.

Join a team focused on growth, flexibility, and customer-first service. The role offers clear path to advancement, a collaborative environment, and opportunities to earn based on performance.

Qualifications

• Strong organization and attention to detail.
• Excellent customer service and clear communication.
• Experience in insurance or related field preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Manage customer accounts and update policy information.
• Assist clients with policy changes and inquiries.
• Process insurance claims and track claim status.
• Coordinate with underwriters to issue policies promptly.

Skills

Organizational skills

Customer service

Communication skills

Bilingual Spanish

Job description

Andres Ordaz - State Farm Agent is seeking an Account Associate to support daily operations and enhance customer relationships. You will act as a liaison between customers and agency departments, promoting relevant products and services to improve lives and protect families.

Join a team focused on growth, flexibility, and customer-first service. The role offers clear path to advancement, a collaborative environment, and opportunities to earn based on performance.