Account Associate — Growth & Client Advisory

James Rollo - State Farm Agent; City of Binghamton (NY); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

License reimbursement

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

James Rollo - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member to support daily operations and customer success. You will grow the agency through customer relations, assist with policy changes, and liaise between customers and agency departments to market relevant products and services.

We value sales-minded individuals who are proactive, reliable, and committed to helping customers while building a rewarding career.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Excellent customer service

Communication skills

Sales-minded

Job description

James Rollo - State Farm Agent is seeking an Account Associate - State Farm Agent Team Member to support daily operations and customer success. You will grow the agency through customer relations, assist with policy changes, and liaise between customers and agency departments to market relevant products and services.

We value sales-minded individuals who are proactive, reliable, and committed to helping customers while building a rewarding career.