Account Associate – Growth, Benefits & Customer Impact

bettercalldrew; Pennsylvania; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Drew Herb - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Colmar, PA. You’ll grow the office through meaningful client relations and assist with policy changes, claims, and inquiries while coordinating with underwriters to ensure timely issuances.

This full-time role offers health insurance, a retirement stipend, a sign-on bonus, paid time off, and ongoing professional development.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Excellent customer service

Communication skills

Insurance experience

Job description

Drew Herb - State Farm Agent is seeking an Account Associate to support daily operations and customer success in Colmar, PA. You’ll grow the office through meaningful client relations and assist with policy changes, claims, and inquiries while coordinating with underwriters to ensure timely issuances.

This full-time role offers health insurance, a retirement stipend, a sign-on bonus, paid time off, and ongoing professional development.