Account Associate

Levi Strauss & Co.; Dallas (TX); Remote; USD 44,000 - 63,000; Full time

Benefits offered by this job

Health insurance

Product discounts

401(k) matching

Paid leave

Job summary

Levi Strauss & Co. is seeking a Sales Account Associate to support the Senior Account Manager and the sales team in executing orders, samples, and sales analytics.

This remote role, based in Dallas, TX, focuses on ensuring on-time deliveries, accurate order flow, and strong customer service across assigned accounts. You will manage documentation, credit memos, seasonal planning, and data-driven insights while collaborating with cross-functional teams to meet growth targets and improve

Qualifications

• Bachelor's degree in a relevant field or 4+ years of combined education/experience.
• At least 2 years of experience in a retail/wholesale apparel business or similar consumer packaged goods sales/support.
• Results-driven with ownership of performance outcomes.
• Analytical with ability to identify insights from data and basic retail math.
• Collaborative with strong communication and adaptability across teams.
• Customer-service focused and capable of ensuring satisfaction.
• Proficient in MS Office and Excel (V-Lookup, Pivot Tables).

Responsibilities

• Support the Sr. Account Manager and sales team to implement programs and achieve sales targets.
• Manage account documentation, item setups, and credit memos.
• Assist go-to-market activities including sell-in and pre-strategy meetings.
• Oversee pre-season and ongoing order entry to ensure on-time deliveries and minimize chargebacks.
• End-to-end ownership of in-season and pre-season sample lines.
• Populate weekly, monthly, quarterly, and seasonal sales and shipping reports.
• Develop collaborative relationships with stakeholders and stay informed on retail trends.

Skills

Results-driven

Analytical

Collaborative

Customer service focused

Tech savvy

Education

Bachelor's degree or 4+ years of combined education and work experience

Tools

MS Office

Excel (V-Lookup, Pivot Tables)

Job description

Dallas - Remote Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger. We're a company of people who like to forge our own path and leave the world better than we found it. Who believe that what makes us different makes us stronger. So add your voice. Make an impact. Find your fit — and your future. As a Sales Account Associate, you will support the Senior Account Manager and sales team, helping with the seamless execution of sales functions on your account(s). You will provide essential support across multiple areas, from order and sample management and sales analysis to ensure accurate product deliveries.

About the Job Sales Support:

Support the Sr. Account Manager and sales team with “all hands‑on deck” mentality to implement programs that improve growth and achieve sales targets. Help implement sales plans and help achieve account goals.

Day‑to‑Day Account Management:

Manage account documentation and item setups. Collaborate with sales team to manage credit memos and financial claims. Support your team's go‑to‑market activities including sell in and pre‑strategy meetings.

Order Management:

Manage pre‑season order entry, planned unit maintenance, and ensure all account‑specific product needs (including sizing tools) are met to achieve on‑time, accurate deliveries and seamless order flow with minimized chargebacks. Troubleshoot any internal and external customer order and credit challenges to maintain high satisfaction levels.

Sample & Product Management:

End‑to‑end ownership of in‑season and pre‑season sample lines including ordering, unpacking, logging, tagging and internal/external distribution.

Sales Analysis:

Populate weekly, monthly, quarterly, and seasonal sales and shipping reports and analysis tools to track and communicate our performance and be able to provide data insights from the analysis

Stakeholder Management:

Develop collaborative relationships with with important stakeholders, supporting programs and account‑specific needs.

Marketplace Learning:

Immerse yourself in the retail and fashion industry, staying informed on trends, the customer, the competition, retail pricing, our product floor layouts, and conducting site audits.

About You

• Educational Background: A bachelor's degree in a relevant field, or 4+ years of combined college education and work experience in lieu of a degree.
• Experience: At least 2 years of experience in a retail/wholesale apparel business or similar consumer packaged goods industry, with a focus on sales, merchandising, or retail support responsibilities.
• Results‑Driven: Takes ownership of performance outcomes and is motivated by achieving results.
• Analytical: Enjoys digging into data and analyzing trends to identify main insights and opportunities with an eye on the details, ensuring deliverables are accurate. Have basic retail math understanding.
• Collaborative: Works across teams, prioritizes communication, and contributes to positive, inclusive working environment . Demonstrate flexibility.
• Customer‑ Service Focused: Understands the needs of internal and external customers and prioritizes actions that ensure customer satisfaction.
• Technologically Experienced: Proficient in MS Office applications, Excel skills (V-Lookup, Pivot Tables), and new systems and reporting tools.
• Experience working with farm & ranch, outdoor, or similar retail accounts, either in a buying, merchandising, or sales, is a plus.

This is a remote role based in Dallas, TX.

The expected starting salary range for this role is $44,000 - $63,000 per year. We may pay more or less than the posted range based on the location of the role. The amount a particular employee will earn within the salary range will be based on factors such as relevant education, qualifications, performance and business needs.

Levi Strauss & Co. (LS&Co.) offers a total rewards package that includes base pay, incentive plans, 401(k) matching, paid leave, health insurance, product discounts, and more designed to help you and your family stay healthy, meet your financial goals, and balance the demands of your work and personal life. Available benefits and incentive compensation vary depending on the specifics of the role; details relating to a specific role will be made available upon request. Read more about our benefits here.

LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.

Applicants must be legally authorized to work in the United States at the time of hire and must not require current or future employment visa sponsorship. The company does not participate in the H‑1B cap lottery or sponsor initial employment visas. Candidates with an existing H‑1B visa that is eligible for transfer may be considered.

EOE M/F/Disability/Vets

LOCATION Dallas, TX, USA

FULL TIME/PART TIME Full time

FILL DATE This position is expected to be filled by 01/12/2027.

Our common thread: We're originals. From day one, we've been doing it our way — creating our own drumbeat and building something that's different from the rest. That's why we're looking for people who are excited about finding their career fit and transforming the future. Because at Levi Strauss & Co., you can do what you love while staying true to who you are.