Account Advisor Physicians Billing

CoxHealth; Springfield (MO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical benefits

Vision benefits

Dental benefits

Retirement with employer match

Job summary

CoxHealth is seeking a Financial Account Advisor for Primrose Place in Springfield, MO. The role focuses on managing work queues to prevent overdue accounts, updating insurance data for claim accuracy, and supporting patient communications within the Revenue Cycle.

The position is based in a day shift with a 40-hour work week, and requires strong communication skills, detail orientation, and ability to work both independently and within a team to help meet hospital cash goals.

Qualifications

• Excellent verbal and written communication skills.
• Ability to multi-task and have attention to detail.
• Proficient computer skills; work independently and in teams.

Responsibilities

• Manage work queues to prevent accounts from becoming overdue.
• Process and review special reports for accuracy and resolution within specified time frames.
• Update insurance information on accounts to ensure claim accuracy.
• Support patient communication as needed and contribute to revenue cycle improvement.

Skills

Verbal communication

Written communication

Detail oriented

Multi-tasking

Team collaboration

Computer proficiency

Education

High school diploma or equivalent

Job description

FacilityPrimrose Place: 1115 E Primrose, Springfield, Missouri, United States of America, 65807

FacilityPrimrose Place: 1115 E Primrose, Springfield, Missouri, United States of America, 65807
Department1688 Patient Financial Services
Scheduled Weekly Hours40
Hours8:00-4:30
Work ShiftDay Shift (United States of America)

CoxHealth Is a Leading Healthcare System Serving 25 Counties Across Southwest Missouri And Northern Arkansas. The Organization Includes Six Hospitals, 5 ERs, And Over 80 Clinics. CoxHealth Has Earned The Following Honors For Workplace Excellence

• Named one of Modern Healthcare’s Best Places to work five times.
• Named one of America’s Greatest Workplaces, Greatest Workplaces in Healthcare (2025, 2026), Greatest Workplaces for Women (2023, 2024), Greatest Workplaces for Diversity (2024) by Newsweek and Plant-A Insights Group.
• Acknowledged by Forbes as one of the Best Employers for New Grads.
• Healthcare Innovation's Top Companies to Work for in Healthcare (2025).

Benefits

• Medical, Vision, Dental, Retirement with Employer Match and more (20+ hrs/week)
• For a comprehensive list of benefits, please click here: Benefits | CoxHealth

Job Description The Financial Account Advisor is responsible for managing work queues to prevent accounts from being overdue within the identified time frame. Manage and work special reports to ensure accuracy and resolution on accounts within the identified time frame. Knowledgeable and proficient in updating insurance on accounts to ensure claim accuracy. Knowledge of revenue cycle and active advancement of accounts to reach hospital system cash goal. Responsible for assisting with patient communication as needed. Education: Required: High School Diploma or Equivalent Experience: Preferred: Medical billing and claims processing experience; familiarity with insurance industry and collection processes. Skills: Excellent verbal and written communication skills Able to work independently and collaboratively in teams Proficient Computer skills Ability to multi-task and have attention to detail Licensure/Certification/Registration: N/A