Accommodations Coordinator

American University; Washington (District of Columbia); On-site; USD 34,440 - 36,506; Full time

Benefits offered by this job

Competitive benefits

Job summary

American University is seeking an Accommodations Coordinator in the Disability Support & Assistive Technology department. The role focuses on coordinating interpreters, captioning, note-taking, and testing accommodations on campus in a full-time schedule.

You will hire, train, and schedule staff, oversee testing accommodations events, and ensure adherence to policies. Strong communication and organizational skills are essential in a collaborative university setting.

Qualifications

• Bachelor’s degree with some professional experience.

Responsibilities

• Coordinate interpreting, note-taking, alternative text and captioning services as directed.

Skills

Communication

Organization

Interpersonal skills

Problem solving

Multi-tasking

Software literacy

Education

Bachelor’s degree

Tools

Data tracking software

Job description

American University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges, internationally-renowned faculty, and a reputation for creating meaningful change in the world. Learn more about American University.

Department

Disability Support & Assistive Technology

Time Type

Full time

Job Type

Regular

FLSA Status

Non-Exempt

Work Modality

Full On Campus Presence

Union

SEIU Local 500 - Provost & Enrollment Division

This position is part of a collective bargaining unit represented by SEIU Local 500 - Provost & Enrollment Division. That means the terms and conditions of your employment are governed by university policy (including the Staff Personnel Policies Manual) and any collective bargaining agreement entered into between American University and SEIU Local 500 - Provost & Enrollment Division.

Summary

Job Description

The Accommodations Coordinator is primarily responsible for coordinating and implementing interpreting, note-taking, alternative text and document remediation, captioning, and testing services under the supervision of the Assistant Director, Disability Support and Assistive Technology (Assistant Director).

The Coordinator is responsible for hiring, training, and scheduling for interpreting services, captioning, and note-taking services. The Coordinator works closely and collaboratively with the Accommodations Coordinators to implement testing accommodations. The Coordinator provides assistive technology support, as needed. This position manages the logistics of implementing accommodations, collaborates with ASAC staff and campus partners to determine procedures and policies, and communicates the same to the students and faculty who use them.

Under direction of the Assistant Director, oversees the student supervision and payment process for interpreting, captioning and note-taking services and tracks expenditures. This position collects data and reports on accommodation statistics.

Essential Functions

• Administrative
• The Coordinator is directly responsible for coordinating interpreting, note-taking, alternative text, and captioning services.
• Collaborates with Accommodations Coordinator and Assistant Director to oversee and support accommodated testing functions. In conjunction with other Accommodations Coordinators, primarily responsible for major accommodated testing events at the end of Fall and Spring semesters. Collaborates with Assistant Director to determine and communicate policies and procedures. Under direction of the Assistant Director, oversees the payment process for interpreting, captioning and note-taking services and tracks expenditures. Collects data and reports monthly and annually on accommodations statistics. Fully cross-trains with the Accommodations Coordinators and Senior Administrative Assistant and fills in for the position as-needed. Responsible for supporting the work of the AD, as needed.
• The Coordinator also supports front-desk operations as-need, especially during summer months.
• Outreach and Consultation
• Communicates procedures and policies as needed to students and faculty. Serves as point of contact for students and professors regarding the implementation of interpreting and testing accommodations. This position involves considerable communication with faculty regarding interpreting and testing needs and the implementation of disability-related accommodations. Problem-solves issues with respect to managing accommodations. Works with campus partners to ensure access to all university programs and services.
• Supervision
• Responsible for hiring, training, scheduling and supervising interpreters and note-takers, and ensuring notes are uploaded in a timely manner on Canvas.
• Other Duties
• Other duties as assigned.

Supervisory Responsibility

• This position supervises students as necessary.

Competencies

• Serving Customers.
• Displaying Creativity.
• Prioritizing and Organizing.
• Acquiring and Analyzing Information.
• Supporting Coworkers.

Position Type/Expected Hours Of Work

• Full-time.
• 35 hours per week.
• A flexible schedule is preferred for this position.
• Schedule coordination with other Accommodations Coordinators is essential.
• Additional hours may be required at times.

Salary Range

• $25.00 - $26.50 per hour.

Required Education And Experience

• Bachelor’s degree with some professional experience.
• Strong communication, organizational, and interpersonal skills required.
• Ability to problem-solve and multi-task under pressure.
• Ability to use and learn software programs used in tracking data and managing student information.
• Attention to detail.

Preferred Education And Experience

• Knowledge of or interest in assistive technology preferred.
• Experience in a post-secondary setting and familiarity with individuals with disabilities strongly desired.

Additional Eligibility Qualifications

• Hiring offers for this position are contingent on successful completion of a background check.

Other Duties

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Benefits

AU offers a competitive benefits package.

Other Details

• Hiring offers for this position are contingent on successful completion of a background check.
• Employees in staff positions at American University must deliver their services to the university from either the District of Columbia, Maryland, or Virginia, or perform work on-site at the university.
• Please note this job announcement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
• American University is an E-Verify employer.

Current American University Employees

American University current employees must apply through their employee Workday account. If you are a current employee at American University, please log in Workday and select the Find Jobs report which will take you to our internal career listings.

Contact Us

For more information or assistance with the American University careers site, email [e-mail].

American University is an equal opportunity, affirmative action institution that operates in compliance with applicable laws and regulations. The university does not discriminate on the basis of race, color, national origin, religion, sex (including pregnancy), age, sexual orientation, disability, marital status, personal appearance, gender identity and expression, family responsibilities, political affiliation, source of income, veteran status, an individual’s genetic information or any other bases under federal or local laws (collectively "Protected Bases") in its programs and activities.