Accommodations Assistant

The Country Club of North Carolina; Pinehurst (NC); On-site; USD 28,000 - 38,000; Full time

Job summary

The Country Club of North Carolina is seeking an Accommodations Assistant responsible for ensuring the cleanliness and organization of rental homes within the club. The role includes deep cleaning, restocking amenities, and supporting a welcoming environment for members and guests. Candidates should have prior cleaning experience, a valid driver’s license, and the ability to lift up to 30 pounds. This position offers an opportunity to maintain high hospitality standards in a luxurious setting.

Qualifications

• Prior cleaning experience preferred.
• Valid driver’s license required.
• One year of comparable work preferred.

Responsibilities

• Maintain cleanliness and organization of rental homes.
• Strip and remake beds with fresh linen.
• Deliver dirty linens to laundry.
• Restock bathrooms with necessities.

Skills

Attention to detail

Ability to lift up to 30 pounds

Knowledge of cleaning chemicals

Education

High School diploma or GED equivalent

Job description

Job Description

Responsible for maintaining the cleanliness, organization, and overall presentation of rental homes within a private, member-owned country club. Ensures each residence is thoroughly cleaned and guest-ready to meet high hospitality standards. Duties include deep cleaning, restocking amenities, reporting maintenance needs, and supporting a welcoming environment for club members and guests. Demonstrates discretion, attention to detail, and a commitment to excellence in service.

Accommodations Assistant functions

• Help Team Lead keep staff on track to accomplish daily tasks.
• Fill in for Team Lead as needed.
• Monitor supplies for housekeeping and laundry and report to Accommodations office when reorders are necessary.
• Stop in office at the end of the day to review next day’s schedule.

Essential functions

• Strips and remakes beds with fresh linen, changes out towels in bathroom.
• Empties wastebaskets.
• Runs dishwasher and/or handwashes dishes.
• Wipes all windowsills, walls, and light switches.
• Vacuums rugs and floors.
• Dusts all furniture and fixtures.
• Checks lamps for burned-out light bulbs.
• Wipes mirrors and windows.
• Changes mattress pads and blankets, if needed.
• Cleans and sanitizes toilets.
• Washes tiles, tub, shower walls and fixtures.
• Wipes shower curtain.
• Cleans sink and fixtures.
• Cleans walls, baseboards, and floor.
• Restocks bathrooms with soap, conditioning shampoo, toilet paper and Kleenex.
• Delivers dirty linens, towels, mattress pads, comforters/bedspreads, and blankets to laundry.
• Reports when rental homes are clean and ready for check-in.
• Performs other appropriate tasks assigned by the Accommodations Manager.
• Knowledgeable about maintaining, cleaning, and preserving a wide variety of surfaces.
• Follows instructions regarding the use of chemicals and supplies.
• Knowledge of and ability to perform required role in emergency situations.

Work environment

• Job has the potential to expose the employee to human blood pathogens or infectious materials.
• Ability to lift up to 30 pounds and perform strenuous work lifting, pushing, pulling, bending, stooping.

Required education and experience

• Prior cleaning experience preferred.
• Valid driver’s license.

Preferred education and experience

• High School diploma or GED equivalent desirable.
• One year of comparable work preferred.

EEO statement

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation or any other legally protected status.

Other duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.