Accessories Consultant

Marinemax; City of Pewaukee (WI); On-site; USD 42,981,000 - 66,676,000; Full time

Job summary

MarineMax is seeking an Accessories Consultant in Pewaukee, WI to support the Parts Manager and staff. You will assist customers, stock and manage inventory, and coordinate with vendors to ensure timely parts availability.

Responsibilities include customer service, pricing, order placement, and maintaining catalogs. The role emphasizes accurate paperwork, strong communication with customers and teams, and ongoing inventory management.

Qualifications

• Experience serving internal or external customers.
• Ability to perform stocking, receiving, and cycle counts.
• Familiarity with parts catalogs and vendor communications.

Responsibilities

• Provide professional customer service and support to the Parts Manager and staff.
• Stock, issue, receive and track inventory; perform cycle counts.
• Assist customers by outfitting with safety gear, water toys, life jackets, etc.
• Track boat delivery sales and promote accessories to each customer.
• Maintain organized shelves and ensure accurate labeling and pricing.
• Process orders with vendors and update parts catalogs.
• Read schedules and orders to determine items to move or distribute.
• Maintain good relationships with factories and vendors for product quality.
• Place orders for special parts as required and inform technicians.
• Ensure invoices match work orders and keep accurate records.
• Keep catalogs and brochures up to date.

Skills

Customer service

Inventory management

Vendor relationships

Sales experience

Tools

Inventory software

Job description

OVERVIEW: The Accessories Consultant is responsible for providing support to the Parts Manager and parts staff. Responsibilities include providing customer service and ensuring the smooth operation of the accessory department through receiving, stocking, selling, promoting, distributing equipment and parts to customers and to other departments.

KEY TASKS

• Serve the internal or external customer in a professional and knowledgeable manner.
• Perform stocking, issuing, receiving and inventory control functions including cycle counts.
• Assist customers by outfitting them correct safety gear, water toys, life jackets, etc
• Track new/used boat delivery sales, selling and marketing to each sold boat customer.
• Sort and place materials and accessories/parts on racks, shelves, or in bins.
• Enter accessories/parts inventory information through use of company software.
• Place price tags as appropriate on merchandise
• Complete order form and place orders with vendors and manufacturers as directed by Parts Manager and Operations Manager.
• Read production schedule, customer order, work order, shipping order, or requisition to determine items to be moved or distributed.
• Maintain good working relationships with factory and vendors as they relate to product and quality control.
• Place orders for special order parts as required
• Inform technicians and customers of arrival of special order parts.
• Carefully check invoices against work orders.
• Keep parts catalogs up to date.
• Any other duties as assigned.

KEY RESULT AREAS

• Internal/external customer satisfaction
• Accurate paperwork and parts files
• Communicate effectively with internal and external customers about products
• Inventory maintenance
• Adequate inventory and turnaround time of ordering to ensure timely completion of service work
• Up-to-date catalogs and parts brochures
• MarineMax and its subsidiaries uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify, including your rights and responsibilities.