Accessories Business Development Coach

MSX International; Orlando (FL); On-site; USD 85,000 - 125,000; Full time

Job summary

MSX International seeks an experienced dealership coach to train dealership teams on accessory sales, improve processes, and drive performance across Sales, Service, Parts, and Finance.

The role involves on-site coaching at approximately 20 dealerships, with extensive travel (80%+), collaboration with OEM teams, and delivery of tailored action plans and training programs to boost profitability.

Qualifications

• Ten years' professional experience in the OEM or automotive aftermarket and/or accessories environment.
• Experience with Nissan/Infiniti preferred.
• Proven background in Sales and After-Sales processes, including accessories.
• Strong consulting and training skills across all dealership roles.
• Excellent verbal and written communication abilities.
• Willingness to travel extensively (80%+ in-dealership presence).
• Proficiency in Microsoft Office and dealership management systems.
• Ability to analyze performance data and make actionable recommendations.

Responsibilities

• Conduct dealership Gap Analyses to assess current accessory sales processes.
• Develop and implement customized action plans to improve accessory integration.
• Deliver on-site training across Sales, Service, Parts, and Finance departments.
• Facilitate classroom, small group, and one-on-one coaching sessions.
• Support dealerships with marketing strategies, sales forecasting, and inventory planning.
• Promote cross-departmental collaboration to drive accessory sales.
• Provide remote support between visits via email, calls, and video conferencing.
• Share best practices and success stories across the dealer network.
• Collaborate closely with OEM's Accessory Sales and Motorsports team.

Skills

Consulting

Training

Verbal & written communication

Data analysis

Interpersonal skills

Travel readiness

Education

High school diploma or GED

Tools

Microsoft Office

Dealership management systems

Job description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The coaches will work directly with approximately 20 dealerships to increase OEM Authorized Accessory sales through in-dealership training, process development, and performance coaching.

Key Responsibilities

• Conduct dealership Gap Analyses to assess current accessory sales processes.
• Develop and implement customized action plans to improve accessory integration.
• Deliver on-site training across Sales, Service, Parts, and Finance departments.
• Facilitate classroom, small group, and one-on-one coaching sessions.
• Support dealerships with marketing strategies, sales forecasting, and inventory planning.
• Promote cross-departmental collaboration to drive accessory sales.
• Provide remote support between visits via email, calls, and video conferencing.
• Share best practices and success stories across the dealer network.
• Collaborate closely with OEM's Accessory Sales and Motorsports team.

Qualifications

• Highschool diploma or General Equivalency Diploma (GED) is required
• Minimum of ten years' professional experience in the OEM or automotive aftermarket and/or accessories environment.
• Extensive experience in the automotive industry, preferably with Nissan/Infiniti.
• Proven background in Sales and After-Sales processes, including accessories.
• Strong consulting and training skills across all dealership roles.
• Excellent verbal and written communication abilities.
• High proficiency in Microsoft Office and dealership management systems.
• Ability to analyze performance data and make actionable recommendations.
• Strong interpersonal skills, with a focus on relationship building and credibility.
• Self-motivated, proactive, and adaptable to dynamic dealership environments.
• Willingness to travel extensively (80%+ in-dealership presence).

Preferred Attributes

• Background in dealership training and consulting.
• Experience developing pay plans, marketing packages, and sales tools.
• Familiarity with benchmarking and competitive pricing strategies.
• Passion for enhancing the customer purchasing experience through vehicle personalization.
• Understanding of dealership Sales, F&I and Aftersales operations.
• Highly proficient in Microsoft Office with emphasis on Outlook, Excel, Teams, Word, SharePoint and PowerPoint.

Additional Information

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.