Accessories Business Development Coach

MSX International; Los Angeles (CA); On-site; USD 70,000 - 95,000; Full time

Job summary

MSX International is seeking a seasoned coach to work with approximately 20 dealerships to increase OEM Authorized Accessory sales through in-dealership training, process development, and performance coaching. You will conduct dealership Gap Analyses, develop action plans, and deliver on-site training across Sales, Service, Parts and Finance departments.

You will also provide remote support and share best practices across the dealer network, collaborating with OEM’s Accessory Sales and

Qualifications

• Ten years’ professional experience in the OEM or automotive aftermarket and/or accessories environment.
• Experience in OEM/ automotive aftersales and/or accessories.
• Experience with Nissan/Infiniti preferred.
• Willingness to travel 80%+ (in-dealership presence).
• Strong consulting and training skills across dealership roles.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office and dealership management systems.

Responsibilities

• Conduct dealership Gap Analyses to assess current accessory sales processes.
• Develop and implement customized action plans to improve accessory integration.
• Deliver on-site training across Sales, Service, Parts, and Finance departments.
• Facilitate classroom, small group, and one-on-one coaching sessions.
• Support dealerships with marketing strategies, sales forecasting, and inventory planning.
• Promote cross-departmental collaboration to drive accessory sales.
• Provide remote support between visits via email, calls, and video conferencing.
• Share best practices and success stories across the dealer network.
• Collaborate closely with OEM’s Accessory Sales and Motorsports team.

Skills

Consulting skills

Training skills

Verbal and written communication

Microsoft Office

Relationship building

Education

Highschool diploma or GED

Tools

Dealership management systems

CRM software

Microsoft Office

Job description

• Compensation: USD 70000 - USD 95000 - yearly

Company Description

MSX has been a trusted partner to leading vehicle manufacturers, their retailers, and mobility organizations globally for more than 30 years. Our unwavering commitment is to help our clients transform their businesses and effectively manage operations in the areas of: Sales Performance; Repair Optimization and Compliance; Parts and Accessories Sales Performance; and Consumer Engagement.With our global teams,industry expertise, and the power of technology, we design and deliver tailored, sustainable, and innovative solutions and services that help our clients optimize their operations and captivate their customers.

Job Description

The coaches will work directly with approximately 20 dealerships to increase OEM Authorized Accessory sales through in-dealership training, process development, and performance coaching.

Key Responsibilities

• Conduct dealership Gap Analyses to assess current accessory sales processes.
• Develop and implement customized action plans to improve accessory integration.
• Deliver on-site training across Sales, Service, Parts, and Finance departments.
• Facilitate classroom, small group, and one-on-one coaching sessions.
• Support dealerships with marketing strategies, sales forecasting, and inventory planning.
• Promote cross-departmental collaboration to drive accessory sales.
• Provide remote support between visits via email, calls, and video conferencing.
• Share best practices and success stories across the dealer network.
• Collaborate closely with OEM’s Accessory Sales and Motorsports team.

Qualifications

• Highschool diploma or General Equivalency Diploma (GED) is required
• Minimum of ten years’ professional experience in the OEM or automotive aftermarket and/or accessories environment.
• Extensive experience in the automotive industry, preferably with Nissan/Infiniti.
• Proven background in Sales and After-Sales processes, including accessories.
• Strong consulting and training skills across all dealership roles.
• Excellent verbal and written communication abilities.
• High proficiency in Microsoft Office and dealership management systems.
• Ability to analyze performance data and make actionable recommendations.
• Strong interpersonal skills, with a focus on relationship building and credibility.
• Self-motivated, proactive, and adaptable to dynamic dealership environments.
• Willingness to travel extensively (80%+ in-dealership presence).

Preferred Attributes

• Background in dealership training and consulting.
• Experience developing pay plans, marketing packages, and sales tools.
• Familiarity with benchmarking and competitive pricing strategies.
• Passion for enhancing the customer purchasing experience through vehicle personalization.
• Understanding of dealership Sales, F&I and Aftersales operations.
• Highly proficient in Microsoft Office with emphasis on Outlook, Excel, Teams, Word, SharePoint and PowerPoint.

Additional Information

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current annual range is $70k to $95k based on current experience.

MSX International is an Equal Employment Opportunity Employer committed to employing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veteran status, age, or any other characteristic protected by law.