Accessible Technology Support Specialist

Women In Science; Bozeman (MT); On-site; USD 60,000 - 80,000; Full time

Job summary

Montana State University in Bozeman seeks an Accessibility Technology Specialist to assess assistive tech needs, collaborate on accommodations, and manage the lifecycle of accessibility tools. You will drive WCAG 2.1 AA compliance, provide training, and work with campus partners to improve service delivery across digital content and spaces.

The role emphasizes data-driven improvements and engagement with procurement for accessible solutions. Occasional after-hours work may be required.

Qualifications

• Bachelor's degree or equivalent in instructional technology, information systems, accessibility, or related field.
• Experience supporting individuals with disabilities and a strong commitment to accessibility and inclusion.
• Working knowledge of captioning workflows, Canvas LMS, and Panopto with external vendors.
• Foundational understanding of ADA Title II and accessibility evaluation methods.
• Strong communication skills for training and consulting across audiences.
• Proven organizational and project coordination abilities.

Responsibilities

• Assess and determine assistive technology needs for students with disabilities and support tools to enhance access and success.
• Collaborate with faculty to deliver effective communication accommodations and related services for courses and events.
• Manage lifecycle of accessibility tech in collaboration with campus partners; maintain inventory and troubleshooting.
• Support compliance with WCAG 2.1 AA and evolving accessibility standards across digital content and spaces.
• Provide training and consultation on assistive technologies and accessible practices.
• Engage with campus partners to streamline service delivery for digital accessibility.
• Use data analytics to assess and improve accessibility services and outreach.
• Work with procurement to incorporate accessibility requirements into contracts.

Skills

Accessibility experience

Communication skills

Organizational skills

Project coordination

Stakeholder collaboration

Education

Bachelor's degree or equivalent in instructional technology, information systems, accessibility, or related field

Tools

Canvas

Panopto

Job description

Montana State University

Bozeman, MT

Job posting number: #7370647

Posted: September 15, 2026

Application Deadline: Open Until Filled

Job Description

General Statement

Duties and Responsibilities

• Assess and determine the assistive technology needs of students with sensory and mobility related disabilities; recommend, implement, and support appropriate tools to enhance access, retention, and academic success, including maintaining case documentation to evaluate effectiveness and outcomes.
• Collaborate with faculty and other departments on the coordination, delivery, and quality of effective communication accommodations, including CART, American Sign Language interpreters, captioning, assistive listening systems, audio description and related services for courses, events, and public meetings, ensuring integration with campus audiovisual systems.
• Manage the full lifecycle of accessibility technology and equipment in collaboration with campus technology partners, including but not limited to assistive listening systems, signage inventory, maintenance, distribution, upgrades, and troubleshooting.
• Support and advance institutional compliance with WCAG 2.1 AA and related accessibility standards by addressing barriers in digital content, public spaces, and university systems while staying current on regulatory requirements and emerging best practices.
• Provide training and consultation for students, faculty, and staff on assistive technologies, software tools and accessible practices; build strong partnerships and deliver coordinated outreach to promote a proactive, campuswide approach to digital accessibility.
• Integrate and meet regularly with campus partners including University Information Technology, Academic Technology, Auxiliary Services, Center for Faculty Excellence, Library Staff and faculty support units to advance digital accessibility and streamline service delivery.
• Use data and analytics to assess, audit, and improve the effectiveness of accessibility services, training, and outreach efforts.
• Partner with procurement and vendors to incorporate accessibility requirements into contracts, manage vendor relationships, and increase utilization and delivery of accessible technology related services and tools.
• Perform other duties as assigned.

Required Qualifications – Experience, Education, Knowledge & Skills

• Bachelor’s degree or equivalent experience in instructional technology, information systems, accessibility, or related field
• Experience supporting individuals with disabilities and learning differences or a strong demonstrated commitment to accessibility and inclusion
• Working knowledge of captioning workflows, learning management systems such as Canvas, and video platforms such as Panopto, including coordination with external vendors
• Foundational understanding of ADA Title II, effective communication requirements, and accessibility evaluation methods
• Strong communication skills with the ability to build rapport and provide training and consultation to varying audiences
• Proven organizational and project coordination skills, with the ability to manage multiple priorities and stakeholders

Preferred Qualifications – Experience, Education, Knowledge & Skills

• Demonstrated experience remediating digital documents and content, including Word, PowerPoint, PDFs, and web materials, to WCAG 2.1 AA standards
• Professional certification in accessibility, such as IAAP CPACC/WAS, or equivalent applied experience
• Experience with LMS accessibility tools such as YuJa, Panorama or other similar platforms
• Knowledge of assistive technologies, screen readers, magnification tools, sensory supportive technologies, as well as assistive listening systems
• Experience using data informed decision making, including basic reporting and dashboard development

Position Special Requirements/Additional Information

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University’s rights to assign or reassign duties and responsibilities to this job at any time. Occasional after-hours work may be required in order to facilitate technology related accessibility practices at campus events and activities.

Physical Demands

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

Contact Information

More Info

Job posting number: #7370647

Application Deadline: Open Until Filled

Employer Location: Online Job Advertising

JAX,Florida

United States