Accessibility Program Manager - Digital Strategy & Delivery

SLAC; Redwood City (CA); Hybrid; USD 120,000 - 170,000; Full time

Job summary

SLAC is seeking a Digital Accessibility Program Manager to serve as the backbone of the Office of Digital Accessibility's service delivery.

This role owns the day-to-day operations of the digital accessibility program, manages the service portfolio, conducts accessibility evaluations, and ensures the quality, accuracy, and timeliness of reviews from team members while engaging campus clients on complex compliance challenges.

Responsibilities

• Manage the digital accessibility service intake pipeline, triaging requests, assigning work, and tracking on-schedule reviews.
• Coordinate with staff on workload planning, deadlines, and service priorities.
• Maintain quality standards for accessibility deliverables and advise engineers on complex findings, ensuring actionable outcomes.
• Oversee interpretation and compliance with accessibility standards; resolve complex issues with institutional partners.

Job description

SLAC is seeking a Digital Accessibility Program Manager to serve as the backbone of the Office of Digital Accessibility's service delivery.

This role owns the day-to-day operations of the digital accessibility program, manages the service portfolio, conducts accessibility evaluations, and ensures the quality, accuracy, and timeliness of reviews from team members while engaging campus clients on complex compliance challenges.