Accessibility Program Lead — WCAG & Global Delivery

TechDigital Group; Chicago (IL); On-site; USD 120,000 - 190,000; Full time

Job summary

TechDigital Group in Chicago, IL seeks an Experience Testing Program Manager to lead accessibility strategy across web, mobile, and desktop platforms, ensuring WCAG 2.1/2.2 AA, ADA, and Section 508 compliance.

You will bridge product design, development, and offshore QA teams, embed accessibility into the SDLC, and drive governance, metrics, and risk reporting to executives. 8+ years in QA/PM with 4+ years in accessibility initiatives.

Qualifications

• 8+ years in Quality Assurance/Program Management, with 4+ years leading dedicated Accessibility testing initiatives.
• Deep working knowledge of WCAG 2.1/2.2 (Levels A & AA), Section 508, WAI-ARIA, and international accessibility regulations.
• Hands‑on familiarity with screen readers (NVDA, JAWS, VoiceOver), keyboard‑only navigation, color contrast analyzers, and screen magnification tools.
• Proven track record of managing distributed testing teams across onshore and offshore models (e.g., India).
• Proficiency with ADO and automated accessibility auditing tools (Deque Axe DevTools, Wave, Pa11y).
• Certifications (Preferred): IAAP CPACC or WAS.

Responsibilities

• Define the overall digital accessibility QA strategy, test frameworks, and governance models across the product portfolio.
• Establish metrics, compliance dashboards, and executive reporting on accessibility readiness and risk posture.
• Embed accessibility checkpoints into the Agile/DevOps SDLC.
• Serve as the SPOC between onsite product managers, UX designers, engineering leads, and offshore QA team.
• Manage daily handoffs, sprint planning, task distribution, and query resolution across time zones to maximize offshore throughput.
• Oversee offshore resource allocation, team onboarding, capacity planning, and technical skill development in accessibility methodologies.
• Drive overlapping sync meetings, daily standups, and retrospective sessions to eliminate delivery blockers and communication gaps.
• Oversee automated scans (e.g., Axe, Wave, Siteimprove) and expert manual audits using assistive technologies (JAWS, NVDA, VoiceOver, TalkBack, Switch Access).
• Translate complex WCAG guidelines into actionable user stories, acceptance criteria, and remediation guidance for developers.
• Triage accessibility defects, prioritize fixes based on business impact and legal risk, and verify remediation cycles.

Skills

QA/PM experience

Accessibility (A11y)

Offshore management

Agile/DevOps

Stakeholder communication

Tools

Deque Axe DevTools

Wave

Pa11y

Job description

TechDigital Group in Chicago, IL seeks an Experience Testing Program Manager to lead accessibility strategy across web, mobile, and desktop platforms, ensuring WCAG 2.1/2.2 AA, ADA, and Section 508 compliance.

You will bridge product design, development, and offshore QA teams, embed accessibility into the SDLC, and drive governance, metrics, and risk reporting to executives. 8+ years in QA/PM with 4+ years in accessibility initiatives.