Digital Accessibility Program Lead (Remote/Hybrid)

Stanfordlivetickets; Redwood City (CA); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Stanfordlivetickets is seeking a Digital Accessibility Program Manager to serve as the operational backbone of the Office of Digital Accessibility’s service delivery, owning day-to-day program functioning, evaluations, and timely reviews from staff.

The ideal candidate bridges technical staff and Stanford clients, translating findings into actionable guidance, coordinating remediation roadmaps, and ensuring compliant, high-quality outcomes across projects in a hybrid/remote model.

Responsibilities

• Manage the digital accessibility service intake pipeline by triaging incoming requests, assigning work, tracking progress, and ensuring reviews and consultations are completed on schedule.
• Coordinate with Office of Digital Accessibility staff on workload planning, deadline management, and service delivery priorities.
• Maintain quality standards for digital accessibility deliverables and consult with digital accessibility engineers on complex findings or edge cases requiring additional interpretation.
• Oversee the interpretation, implementation and compliance with digital accessibility standards and regulations, and resolve complex issues with institutional partners.

Job description

Stanfordlivetickets is seeking a Digital Accessibility Program Manager to serve as the operational backbone of the Office of Digital Accessibility’s service delivery, owning day-to-day program functioning, evaluations, and timely reviews from staff.

The ideal candidate bridges technical staff and Stanford clients, translating findings into actionable guidance, coordinating remediation roadmaps, and ensuring compliant, high-quality outcomes across projects in a hybrid/remote model.