Accessibility & Inclusion Lead — Programs

The Toledo Zoo and Aquarium; Toledo (OH); On-site; USD 27,552,000 - 48,216,000; Full time

Benefits offered by this job

PNC EarnedIt (DailyPay)

Job summary

The Toledo Zoo & Aquarium is seeking an Accessibility and Inclusion Administrator to lead the zoo's inclusion and accessibility strategy, including Zoo for All initiatives. This role collaborates across departments to enhance accessibility and partners with external organizations to promote inclusive guest experiences.

Reporting to the Senior Vice President of Human Resources, this full-time, hourly non-exempt position requires a 40-hour work week and a proactive, detail-oriented approach to

Qualifications

• Bachelor’s degree and 3+ years progressive experience working with inclusion and accessibility issues.
• Willingness to work evenings, weekends, and holidays as required by event schedule.
• Proficiency in Word and Excel; knowledge of MS Office products.
• Must possess a valid driver’s license.

Responsibilities

• Design and implement the Zoo’s five-year inclusion and accessibility strategy, including Zoo for All initiatives.
• Develop and revise accessibility features and programs.
• Plan and coordinate events (Zoo for All Walk, Nights, Inclusion Day/Safari Day, Sensory Locations).
• Oversee programs like Summer Youth Program and Owens ASL Collaboration.
• Manage guided tours and collaborate with departments to fulfill responsibilities.
• Engage with outside agencies to improve programs and remain current.
• Respond to guest inquiries and track goals and metrics.
• Create SOPs for all areas of responsibility and maintain accessibility maps and website.

Skills

Inclusion knowledge

Accessibility

Project coordination

Event planning

Communication

Education

Bachelor’s degree or equivalent

Tools

Microsoft Word

Microsoft Excel

MS Office

Job description

The Toledo Zoo & Aquarium is seeking an Accessibility and Inclusion Administrator to lead the zoo's inclusion and accessibility strategy, including Zoo for All initiatives. This role collaborates across departments to enhance accessibility and partners with external organizations to promote inclusive guest experiences.

Reporting to the Senior Vice President of Human Resources, this full-time, hourly non-exempt position requires a 40-hour work week and a proactive, detail-oriented approach to