Accessibility Consultant II - WCAG & Inclusive Design

University of Michigan; Ann Arbor (MI); Hybrid; USD 55,000 - 80,000; Full time

Job summary

The University of Michigan's College of Literature, Science, and the Arts is seeking a Computer Consultant II (TEMP) to support inclusive, accessible digital experiences for all campus stakeholders. You will provide guidance, training, documentation, manual testing, and remediation-focused consultation across websites and web applications.

You will work with colleagues in LSA to raise awareness, reduce barriers, and embed accessibility into unit workflows.

Qualifications

• Ability to communicate technical and accessibility concepts clearly to non-technical audiences.
• Strong writing, documentation, presentation, and interpersonal communication skills.
• Demonstrated ability to build relationships and collaborate across departments.
• Strong organizational skills and ability to manage multiple consultations, reviews, and documentation tasks.
• Bachelor's degree or equivalent combination of education and relevant experience.
• Experience with WCAG 2.1, Section 508, ADA digital accessibility expectations.

Responsibilities

• Work with a diverse group of technical and non-technical stakeholders to move accessibility work forward.
• Provide practical guidance on accessible headings, links, images, alt text, tables, documents, video captions, color use, and plain language.
• Conduct outreach to content owners to identify areas of support by creating email communication and report templates.
• Develop approachable resources, checklists, templates, course material, and quick-reference materials for non-technical audiences.
• Perform manual accessibility reviews of websites, web applications, digital content, and online forms.
• Evaluate digital experiences against WCAG 2.1 AA standards, institutional accessibility policies, and usability best practices.
• Use assistive technologies and testing methods such as keyboard-only navigation, screen reader testing, zoom/reflow checks, focus order review, color contrast evaluation, and form accessibility testing.
• Collaborate with developers, designers, content editors, and product owners to support remediation by validating fixes and provide follow-up guidance as needed.

Skills

Communication skills

Writing skills

Interpersonal skills

Organization

Education

Bachelor's degree or equivalent

Tools

Adobe Experience Manager

WordPress

Omeka

Job description

The University of Michigan's College of Literature, Science, and the Arts is seeking a Computer Consultant II (TEMP) to support inclusive, accessible digital experiences for all campus stakeholders. You will provide guidance, training, documentation, manual testing, and remediation-focused consultation across websites and web applications.

You will work with colleagues in LSA to raise awareness, reduce barriers, and embed accessibility into unit workflows.