Accessibility Compliance Operations Specialist

Frederick Community College; Frederick (MD); On-site; USD 96,064,000 - 102,324,000; Full time

Benefits offered by this job

Medical insurance

Tuition waiver

Job summary

Frederick Community College is seeking an Accessibility Compliance Operations Specialist to provide high-level administrative, operational, and logistical support for the AVP for Title IX & Accessibility Compliance. You will manage communications, requests, logging, and coordinating ASL interpreting, CART, and related accommodations.

The role requires attention to detail, confidentiality, and collaboration with diverse stakeholders to maintain an inclusive campus environment.

Qualifications

• Must have high attention to detail and ability to handle confidential information.
• Experience communicating with diverse populations professionally.
• Experience providing administrative support in higher education, compliance, HR, or legal settings.

Responsibilities

• Serve as primary contact for scheduling ASL interpreting, CART/captioning, and other access services.
• Receive, track, and process requests; confirm details with requestors; secure services via vendors.
• Maintain logs of requests, hours, costs, and invoices for budgeting and compliance.
• Provide comprehensive administrative support to the AVP, including meetings and document prep.
• Draft and format correspondence, reports, and policy documents.
• Assist with office projects, data tracking, and policy updates.

Skills

Administrative support

Communication

Discretion

Confidentiality

Education

High School Diploma or Equivalent

Associate's degree or higher

Interpreting Certification (RID)

Job description

Requisition Number

AS1011P

Job Title

Accessibility Compliance Operations Specialist

Pay Rate

$33.51 - $35.71 hourly

Position Type

Support

Position Summary

The Accessibility Compliance Operations Specialist provides high-level administrative, operational, and logistical support to the Associate Vice President (AVP) for Title IX & Accessibility Compliance. This role enhances the efficiency of office operations by managing communications, interpreting requests, record-keeping, and project-related tasks. The Specialist serves as the primary contact for communication access services for employees and community members, ensuring timely and appropriate arrangements for ASL interpreting, captioning, and related accommodations. The position requires exceptional attention to detail, the ability to handle confidential and sensitive information, strong organizational skills, and a commitment to fostering an inclusive, accessible, and respectful campus environment.

Essential Duties and Responsibilities

• Serve as the primary point of contact for scheduling ASL interpreting, CART/captioning, and other communication access services for employees, applicants, and community members.
• Receive, track, and process incoming requests; confirm details with requestors; and secure services through external vendors or contractors.
• Maintain accurate logs of requests, usage hours, service costs, and vendor invoices to support budgeting and compliance.
• Provide comprehensive administrative support to the AVP, including meeting coordination, document preparation, and communication management.
• Draft, edit, and format correspondence, reports, presentations, and policy-related documents.
• Assist with office projects, data tracking, policy updates, and compliance initiatives as assigned.
• Performs other duties as assigned.

Required Minimum Qualifications

• High School Diploma or Equivalent.
• Two years of administrative support experience, preferably in a higher-education, compliance, HR, or legal environment.
• Experience working with confidential employee information.
• Experience communicating with diverse populations with professionalism and discretion.

Desired Qualifications

• Associate's degree or higher.
• Completion of a post-secondary Interpreter Preparation/Training program
• National Certification recognized by the Registry of Interpreters for the Deaf (RID)
• Familiarity with ADA communication access services (ASL, CART, captioning).
• Experience supporting federal compliance, HR, or Title IX/ADA processes.

Work Schedule

8:30 AM - 4:30 PM, Monday to Friday

Full/Part Time

Full Time

Telework Eligible?

Yes

Essential Personnel?

No

For Best Consideration

09/08/2026

Benefits

A full list of FCC benefits can be found here: https://publications.hilbgroup.com/FCCBenefitsGuide/ FCC offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more!

Non-Discrimination Statement

Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment.