Access-to-Care Program Manager – Behavioral Health Leadership

Family Guidance Centers, Inc.; Chicago (IL); Sur place; USD 60 000 - 65 000; Plein temps

Résumé du poste

Family Guidance Centers, Inc. is seeking a Mental Health Program Manager to provide direct oversight and clinical leadership of the Immediate Access to Care Department at the Chicago locations.

The role emphasizes regulatory compliance, chart reviews, and timely assessments in line with IDHS/DBHR and SAMHSA guidelines. Qualified candidates will hold IAODAPCA CADC certification, have at least two years of outpatient behavioral health management experience, and possess strong knowledge of ASAM,

Qualifications

• Excellent working knowledge of program development concepts, ASAM guidelines, DHS/DBHR contractual language and deliverable expectations, Joint Commission standards, and SAMHSA rules, regulations and guidelines.
• Two years of management experience in behavioral health, preferably in an outpatient setting, is preferred.

Responsabilités

• Provide direct oversight and clinical leadership of the Immediate Access to Care Department at 310 W. Chicago and Wabash location.
• Review, approve, and sign clinical assessments, intake documentation, and ensure all required admission forms are scanned and labeled appropriately.
• Conduct regular chart reviews to ensure completeness, clinical accuracy, and regulatory compliance for all patient records and assessment documentation.
• Ensure compliance with state and federal methadone treatment regulations, including documentation required by the IDHS, DBHR, and SAMHSA.
• Monitor department performance metrics related to access to care, timeliness of assessments, documentation quality, and outcome measures.
• Oversee staff scheduling, performance evaluations, coaching, and professional development.
• Ensure staff remain current with best practices in clinical assessment, documentation standards, level-of-care criteria, and regulatory requirements.
• Assist as backup to assessors or other IAC roles as needed and appropriate.

Connaissances

Management experience

Regulatory knowledge

Leadership

Staff development

Formation

IAODAPCA CADC certification

Outils

ASAM guidelines

Joint Commission standards

DHS/DBHR contractual language

SAMHSA rules/regulations/guidelines

Description du poste

Family Guidance Centers, Inc. is seeking a Mental Health Program Manager to provide direct oversight and clinical leadership of the Immediate Access to Care Department at the Chicago locations.

The role emphasizes regulatory compliance, chart reviews, and timely assessments in line with IDHS/DBHR and SAMHSA guidelines. Qualified candidates will hold IAODAPCA CADC certification, have at least two years of outpatient behavioral health management experience, and possess strong knowledge of ASAM,