Access Specialist-FT

Metropolitan Library Commission Of Oklahoma County; Del City (OK); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health benefits

Flexible Spending Accounts

Vacation Leave

Sick leave

Twelve paid holidays

Defined Contribution (retirement) plan

Job summary

Metropolitan Library Commission Of Oklahoma County in Del City, OK seeks an Access Specialist to assist members by issuing and receiving materials, locating items, and helping with accounts and library cards. You will support self-service technology and participate in basic collection maintenance.

The role requires a High School diploma and at least one year of customer service experience. Experience with an automated circulation system is highly preferred, and a friendly approach to helping

Qualifications

• High School diploma or GED required.
• 1+ year of customer service experience preferred.
• Experience with automated circulation systems is desirable.

Responsibilities

• Assist members by issuing and receiving library materials.
• Locate books and other materials.
• Manage members' library accounts.
• Issue library cards.
• Provide information about accounts and services.
• Assist with self-service equipment and technology.
• Assist with basic collection maintenance.

Skills

Customer service

Communication

Education

High School diploma or GED

Tools

Automated circulation system

Job description

Job DetailsLevel: ExperiencedJob Location: Del City Library - Del City, OK 73115Position Type: Full TimeEducation Level: High SchoolSalary Range: $16.62 - $16.62 HourlyTravel Percentage: Negligible

Summary

Under the direction of the Library Supervisor, the Access Specialist assists members by issuing and receiving library materials, locating books and other materials, managing members’ library accounts, issuing library cards, providing information about library accounts and services, assisting with self-service equipment and technology, and assisting with basic collection maintenance.

This position will be assigned to the Del City Library, located at 4330 SE 15th Street in Del City, OK. The hiring salary for this position is $16.62 hourly. This is a full-time position working 40 hours per week. This position is not exempt from the federal Fair Labor Standards Act. The candidate should be available to work all hours the library is open, including some weekends and evenings. The opening requires specific availability to work at least one closing shift per week of 12:00 to 9:00 pm as well as at least one weekend a month.*

*Hours are subject to change based on the needs of the library.

The Metropolitan Library System offers a comprehensive benefits package for full-time employees:

• Health benefits that include medical, dental, vision and prescription coverage paid in full for Employee-only coverage (Family coverage available)
• Flexible Spending Accounts
• Vacation Leave @ 8 hours per month
• Sick leave @ 8 hours per month
• Twelve paid holidays (subject to date of hire)
• Defined Contribution (retirement) plan where employee contributes 6% and is matched at 10% (required participation for full-time employees)

QualificationsMINIMUM QUALIFICATIONS REQUIRED:

Education and Experience:

• High School diploma or GED; and
• One or more years of customer service experience.

HIGHLY PREFERRED QUALIFICATIONS AND COMPETENCIES:

• Experience with an automated circulation system.
• Strong desire to work with and help people.