Access Services Assistant II

Cornell University; Town of Ithaca (NY); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health care options

Retirement contributions

Tuition benefits

Job summary

Cornell University in Ithaca, NY is seeking an Access Services Assistant II to support daily library operations in the Library Annex. You will check materials in and out, retrieve requested items, and reshelve materials, contributing to smooth service for researchers and students.

Under supervision, you will handle materials for the Google Books project, operate on-site forklifts after training, and ensure safety and compliance with university procedures.

Qualifications

• High school diploma and up to two years of customer service experience.
• Ability to lift and move materials weighing up to 70-80 pounds.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
• Strong attention to detail and the ability to maintain a high degree of accuracy in a fast-paced work environment.
• Warehouse experience.

Responsibilities

• Retrieve, pack, receive, unpack, and reshelve library materials for the Google Books project.
• Follow established protocols to ensure library materials are handled securely and used appropriately, escalating issues or violations as needed.
• Operate forklifts, order pickers, and other equipment as required, completing the necessary on-site forklift training and proficiency test.
• Follow OSHA safety regulations when operating equipment and performing assigned duties.
• Complete all required university compliance training.
• Participate in special projects and perform other related duties as assigned, which may occasionally fall above or below the position's current classification.

Skills

Customer service

Attention to detail

Material handling

Warehouse experience

Work at heights

Forklift operation

Education

High school diploma or equivalent

Tools

Forklift operation

Job description

The Opportunity

Under the supervision of the Head of Library Annex, the Access Services Assistant II supports daily library operations by checking materials in and out, retrieving requested items, and shelving library materials.

About The Library Annex

The Library Annex is a state-of-the-art, climate-controlled facility that securely stores and preserves library materials in various formats, including rare and historic print collections. It primarily houses lesser-used materials from Cornell University Library's campus collections and supports the long-term preservation of Rare and Manuscript Collections. Materials are accessible through document delivery services or an on-site reading room equipped with research resources.

Key Responsibilities

• Retrieve, pack, receive, unpack, and reshelve library materials for the Google Books project.
• Follow established protocols to ensure library materials are handled securely and used appropriately, escalating issues or violations as needed.
• Operate forklifts, order pickers, and other equipment as required, completing the necessary on-site forklift training and proficiency test.
• Follow OSHA safety regulations when operating equipment and performing assigned duties.
• Complete all required university compliance training.
• Participate in special projects and perform other related duties as assigned, which may occasionally fall above or below the position's current classification.

What We Need

• High school diploma and up to two years of customer service experience, or an equivalent combination of education and experience.
• Ability to lift and move materials weighing up to 70-80 pounds.
• Ability to cultivate and develop inclusive working relationships with students, faculty, staff, and community members.
• Strong attention to detail and the ability to maintain a high degree of accuracy in a fast-paced work environment.
• Ability and comfort working at heights.

Warehouse experience

This is a full-time (39 hours/week), fully on-site position based in Ithaca, NY. Core hours are Monday through Friday. Scheduling may be flexible in collaboration with the supervisor when working within library units, with less flexibility at the Annex, where hours are typically 7:40 a.m. to 4:00 p.m.

This is a one-year term appointment ending September 30, 2027, contingent upon available work, funding, and performance. The final schedule will be established in collaboration with the supervisor.

Rewards and Benefits

• Cornell receives national recognition as an award-winning workplace for our health, wellbeing, and sustainability.

• Our benefits programs include comprehensive health care options, generous retirement contributions, access to wellness programs, and employee discounts with local and national retail brands. We invite you to follow this link to get more information about our benefits: Understand Your Benefits | Working at Cornell.

• Our leave provisions include health and personal leave, three weeks of vacation and 13 holidays: Martin Luther King, Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving and the day after, and an end of the year winter break from December 25-January 1. To offer greater flexibility for observing faiths and traditions we also offer two additional floating holidays. Learn more about our generous leave provisions: Holiday and Accrued Time Off | Working at Cornell

• Cornell's impressive educational benefits include tuition‑free Extramural Study and Employee Degree Program, tuition aid for external education, and Cornell Children's Tuition Assistance Program. Learn more about our extensive educational benefits: Education Benefits | Working at Cornell

• Follow this link to learn more about the Total Rewards of Working at Cornell: Total Rewards | Working at Cornell.

Visa sponsorship is not available for this position.

University Job Title: Access Services Assistant II

Job Family: Library/Museum

Level: B

Pay Rate Type: Hourly

Pay Range: $23.40 - $24.28

Remote Option Availability: Onsite

Company: Endowed

Contact Name: Keionda Lewis

Contact Email: [e-mail]

Job Titles and Pay Ranges:

Non-Union Positions

Noted pay ranges reflect the potential pay opportunity for each job profile. The hiring rate of pay for the successful candidate will be determined considering the following criteria:

• Prior relevant work or industry experience
• Education level to the extent education is relevant to the position
• Unique applicable skills
• Academic Discipline

To learn more about Cornell's non-union staff job titles and pay ranges, see Career Navigator.

Union Positions

The hiring rate of pay for the successful candidate will be determined in accordance with the rates in the respective collective bargaining agreement. To learn more about Cornell's union wages, see Union Pay Rates.

EEO Statement

Cornellwelcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world‑class education and career opportunities, to further the founding principle of " ... any person ... any study." No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy‑related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual's genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeksjob candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. Wehire based on merit, andencourage people from historically underrepresented and/or marginalized identities to apply.Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.