Access Service Representative - Radiology - Full Time

nyp; New York (NY); On-site; USD 37,000 - 40,000; Full time

Job summary

NewYork-Presbyterian Hospital is seeking a full-time Access Service Rep to provide exceptional patient and visitor service at registration points in Brooklyn and surrounding Radiology areas.

The role includes interviewing patients for data, inputting into ADT/EHR systems, performing pre-registration and insurance verification, and maintaining smooth workflows in registration areas with strong attention to confidentiality and accuracy.

Qualifications

• High school diploma or GED required.
• Minimum 1 year registrar-related experience.
• Basic computer literacy.
• Knowledge of Microsoft Office applications.
• Knowledge of Electronic Medical Records systems.
• Superior customer service and communication skills.
• Ability to work independently.
• Standing, walking, sitting, push/pull 10+ lbs., reaching, talking, hearing.

Responsibilities

• Set the stage for the patient experience by delivering exceptional customer service.
• Maintain a smooth workflow within department registration areas.
• Interview patients or representatives for financial and demographic data; input into ADT/EHR systems.
• Perform pre-registration and registration tasks including insurance verification and authorization.
• Coverage in Radiology and other locations as needed.

Skills

Customer service

Education

High school diploma

Tools

Microsoft Office

EMR systems

Job description

Location

Brooklyn, New York

Shift

Day (United States of America)

Description

In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service. Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital's ADT/EHR computer systems. Perform pre-registration and registration functions including but not limited to insurance verification and authorization.

This full-time Access Service Rep (ASR) position will be trained to cover all areas of Radiology and will cover Brooklyn Methodist Hospital and Center for Community Health (CCH) locations as needed.

This is a Full-Time position working 2:00pm - 10:00pm, Monday - Friday

Preferred Criteria

• Experience in a complex clinic setting and/or Patient Access Department
• Knowledge of Medical Terminology

Required Criteria

• High school diploma/GED
• Minimum of 1 years of registrar related experience
• Basic computer literacy
• Knowledge of Microsoft Office applications
• Knowledge of Electronic Medical Records systems
• Superior customer service and communication skills
• Ability to work independently
• Standing, walking, sitting, push/pull 10+ lbs. reaching, talking, hearing

Join a healthcare system where employee engagement is at an all-time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life-changing journey today.

Please note that all roles require on-site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP. NYP will not reimburse for travel expenses.

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

$27.18-$29.17/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.