Access Service Representative – Radiology – Full Time

NewYork-Presbyterian Hospital; New York (NY); On-site; USD 37,000 - 40,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

NewYork-Presbyterian Hospital is seeking an Access Service Representative to support Radiology registration operations. You will deliver professional patient service, ensuring accurate data entry into ADT/EHR systems and handling pre-registration tasks including insurance verification.

The role supports multiple NYP locations; it demands strong communication, organization, and the ability to work independently in a fast-paced environment.

Qualifications

• High school diploma or GED is required.
• Experience in patient access or clinic registrar roles preferred.
• Proficient with basic computer tasks and Microsoft Office.

Responsibilities

• Register patients accurately and courteously in registration areas.
• Interview for financial/demographic data and input into EHR/ADT systems.
• Perform pre-registration, insurance verification and authorization as needed.

Skills

Customer service

Microsoft Office

EMR systems

Communication skills

Independent work

Education

High school diploma or GED

Job description

Access Service Representative – Radiology – Full Time

In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service. Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Perform pre-registration and registration functions including but not limited to insurance verification and authorization.

This full-time Access Service Rep (ASR) position will be trained to cover all areas of Radiology and will cover Brooklyn Methodist Hospital and Center for Community Health (CCH) locations as needed.

Full‑time position working 2:00pm - 10:00pm, Monday - Friday.

Location

Brooklyn, New York

Preferred Criteria

• Experience in a complex clinic setting and/or Patient Access Department
• Knowledge of Medical Terminology

Required Criteria

• High school diploma/GED
• Minimum of 1 years of registrar related experience
• Basic computer literacy
• Knowledge of Microsoft Office applications
• Knowledge of Electronic Medical Records systems
• Superior customer service and communication skills
• Ability to work independently
• Standing, walking, sitting, push/pull 10+ lbs. reaching, talking, hearing

Join a healthcare system where employee engagement is at an all‑time high. Here we foster a culture of respect, belonging, and inclusion. Enjoy comprehensive and competitive benefits that support you and your family in every aspect of life. Start your life‑changing journey today.

Please note that all roles require on‑site presence (variable by role). Therefore, all employees should live within a commutable distance to NYP.

NYP will not reimburse for travel expenses.

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Accolades

• 2026 Best Companies in Healthcare, Biotech & Pharma – Glassdoor
• 2026 Best Place to Work – Glassdoor
• 2026 America’s Best Large Employers – Forbes
• 2026 America’s Best‑In‑State Employers – Forbes
• 2026 America’s Dream Employers – Forbes
• 2026 America’s Greatest Workplaces for Culture, Belonging & Community – Newsweek
• 2026 Best Places to Work in IT - Computerworld
• 2025 Great Place to Work Certified
• 2025 Best Employers for Women – Forbes
• 2025 Companies that Care – People
• 2025 America’s Greatest Workplaces for Mental Well-Being - Newsweek

NewYork-Presbyterian Hospital is an equal opportunity employer.

Salary Range

$27.18-$29.17/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person. Join our team and discover where amazing works.