Access Service Representative – Radiology – Full Time

NewYork-Presbyterian; New York (NY); On-site; USD 37,000 - 40,000; Full time

Job summary

NewYork-Presbyterian is seeking an Access Service Representative in Radiology for a full-time schedule. You will support patient flow at registration, verify demographic and insurance information, and input data into the Hospital’s ADT/EHR systems.

Responsibilities include pre-registration, insurance verification, and authorizations. The role covers multiple Radiology sites with a 2:00pm–10:00pm shift, offering competitive pay and comprehensive benefits. A High school diploma or GED is required.

Qualifications

• High school diploma or GED required.
• Strong customer service and communication skills.
• Ability to work independently and as part of a team.
• Proficiency with basic computer applications including Microsoft Office and EMR systems.

Responsibilities

• Provide exceptional customer service and assist patients and visitors.
• Maintain smooth workflow in registration areas.
• Register patients accurately, collect demographic and financial data.
• Input data into ADT/EHR systems; verify insurance and authorizations.

Skills

Customer service

Communication

Independent work

Physical stamina

Education

High school diploma/GED

Tools

Microsoft Office

Electronic Medical Records (EMR)

Job description

Start Date

07/31/2026

End Date

08/06/2026

Job Title

Access Service Representative – Radiology – Full Time

Description

In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service. Under direction, maintains a smooth workflow within the assigned department registration areas. Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately. Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems. Perform pre-registration and registration functions including but not limited to insurance verification and authorization. This full-time Access Service Rep (ASR) position will be trained to cover all areas of Radiology and will cover Brooklyn Methodist Hospital and Center for Community Health (CCH) locations as needed.

Responsibilities

• In this role, you will be responsible for setting the stage for the patient experience, by professionally and efficiently providing patients and visitors with unparalleled customer service.
• Under direction, maintains a smooth workflow within the assigned department registration areas.
• Oversees the registration process to ensure patients are registered courteously, confidentially, efficiently, accurately.
• Interview patient or representatives for financial and demographic data and accurately inputting information into the Hospital’s ADT/EHR computer systems.
• Perform pre-registration and registration functions including but not limited to insurance verification and authorization.

Preferred Criteria

• Experience in a complex clinic setting and/or Patient Access Department
• Knowledge of Medical Terminology

Required Criteria

• High school diploma/GED
• Minimum of 1 years of registrar related experience
• Basic computer literacy
• Knowledge of Microsoft Office applications
• Knowledge of Electronic Medical Records systems
• Superior customer service and communication skills
• Ability to work independently
• Standing, walking, sitting, push/pull 10+ lbs. reaching, talking, hearing

Location & Shift

This is a Full-Time position working 2:00pm - 10:00pm, Monday - Friday.

Pay & Benefits

Salary Range: $27.18-$29.17/Hourly

It all begins with you. Our amazing compensation packages start with competitive base pay and include recognition for your experience, education, and licensure. Then we add our amazing benefits, countless opportunities for personal and professional growth and a dynamic environment that embraces every person.