Access Representative Per Diem

Saint Peter's Healthcare System; New Brunswick (NJ); On-site; USD 35,000 - 50,000; Part time

Job summary

A leading healthcare provider in New Jersey is seeking a Per Diem Access Representative. This role involves crucial patient registration duties in Admissions, Outpatient, and Emergency Departments. The right candidate will have strong customer service skills, computer proficiency, and the ability to work flexible hours. A comprehensive benefits package is offered, including competitive pay, tuition assistance, and various insurance options.

Benefits

Comprehensive benefits package

Tuition assistance programs

401(k) match

Recognition rewards

Free onsite parking

Qualifications

• Ability to accurately type 25 words per minute.
• Strong computer skills and experience with MS Office.
• Flexibility and willingness to work independently.

Responsibilities

• Fulfill patient registration requirements in various departments.
• Conduct confidential interviews with patients.
• Assist medical practitioners with callbacks and prescription orders.

Skills

Customer service

Teamwork

Typing

Flexibility

Bilingual (Spanish/English)

Tools

MS Office

In-house patient record systems

Job description

Access Representative Per Diem

Emerg Dept Registration

The Access Representative Per Diem will:

1. Fulfill patient registration requirements of Admission, Outpatient, and Emergency Department including accurate collection and recording of required information.
2. Obtain legal signatures for consent for medical treatment in accordance with established Department and Hospital policy.
3. Collect payment in full, including co-payment and deposits.
4. Conduct a confidential, professional interview with the patient or legal next of kin, including an introduction and assessment of the patient/family member's emotional state.
5. Provide concerned, informative, and supportive dialogue.
6. Ensure the patient understands the hospital policies regarding their rights, with information disseminated based on patient needs.
7. Arrange transportation for patients from the emergency department to their home or originating facility.
8. Coordinate transfers from the emergency department to outside facilities, if needed.
9. Assist medical practitioners with laboratory callbacks by contacting patients and calling in prescription orders to the patient's preferred pharmacy.
10. Collect positive results of discharged patients and accurately log each attempted contact, including mailing certified letters if necessary.
11. File, fax, and archive completed callbacks for medical records.
12. Transcribe physician orders and accurately enter appropriate orders and tests into the clinical information system, demonstrating proficiency with downtime procedures.
13. Answer telephones and direct calls appropriately following department guidelines.
14. Maintain accurate, legible departmental logs and keep unit desk supplies stocked.
15. Complete paperwork from the assigned shift and previous shift, and inform the next shift of incomplete assignments and critical information.
16. Attend and participate in all mandatory staff meetings, in-service education, seminars, and training programs.
17. Participate in department performance improvement projects and hospital initiatives.

Requirements:

• Ability to accurately type 25 words per minute.
• Strong computer skills and experience with MS Office and computer-based systems.
• Ability to quickly learn in-house patient record systems.
• Strong customer service and teamwork skills.
• Flexibility and willingness to work independently.
• Availability to work weekends and holidays.
• Bilingual (Spanish/English) preferred.

We offer competitive base rates, determined by job-related experience, internal equity, and industry data. Some positions may be eligible for additional pay such as clinical certification pay and shift differentials.

The listed salary range reflects full-time compensation and will be prorated based on employment status.

Saint Peter's offers a comprehensive benefits package including medical, dental, vision insurance, savings accounts, wellness programs, paid life insurance, a 401(k) match, adoption assistance, back-up daycare, free onsite parking, and recognition rewards.

You can advance your career through our fully paid tuition or tuition assistance programs. Learn more about our benefits by visiting our site at Saint Peter's.