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Access Coordinator III

University of Arkansas System

Little Rock (AR)

On-site

USD 45,000 - 60,000

Full time

9 days ago

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Job summary

Join the University of Arkansas System as an Access Coordinator III, where you will serve as a patient resource managing scheduling, billing, and insurance inquiries in a dynamic healthcare environment. This role requires strong communication skills and a background in healthcare scheduling, aiming to enhance patient care in Arkansas. Opportunities for professional growth and a supportive work culture await you.

Benefits

Health: Medical, Dental and Vision plans
Holiday, Vacation and Sick Leave
Education discount for staff and dependents
Retirement: Up to 10% matched contribution
Basic Life Insurance
Career Training and Educational Opportunities
Merchant Discounts
Concierge prescription delivery

Qualifications

  • Three years of experience in registration or scheduling in a healthcare environment.
  • Good communication skills and basic knowledge of office machines.
  • Knowledge in basic medical terminology required.

Responsibilities

  • Conduct insurance verification and benefits explanation.
  • Schedule and coordinate appointments and surgeries.
  • Collect payments and reconcile daily deposits.

Education

High School Diploma or GED

Job description

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Join to apply for the Access Coordinator III role at University of Arkansas System

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for "Find Jobs for Students".

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).

If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through "My Draft Applications" located on your Candidate Home page.

Closing Date

06/29/2025

Type of Position

Clinical Staff - Medical Ancillary Support

Job Type

Regular

Work Shift

Day Shift (United States of America)

Sponsorship Available

No

Institution Name

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

  • Health: Medical, Dental and Vision plans available for qualifying staff and family
  • Holiday, Vacation and Sick Leave
  • Education discount for staff and dependents (undergraduate only)
  • Retirement: Up to 10% matched contribution from UAMS
  • Basic Life Insurance up to $50,000
  • Career Training and Educational Opportunities
  • Merchant Discounts
  • Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at askrecruitment@uams.edu.

Department

ICE | BHSL Access WFC

Department's Website

Summary of Job Duties

The Access Coordinator III in the Psychiatric Research Institute (PRI) - Walker Family Clinic works under supervision to function as a patient resource for all scheduling and billing questions and to facilitate comprehensive patient data collections, timely and accurate billing, prompt collections of payment for services rendered, facilitates scheduling coordination and conflicts. This position must be able to perform all duties of the Access Coordinator I & II level and performs other duties to support the patient care activities as needed.

Qualifications

Minimum Qualifications

  • High School Diploma, GED, or formal educational equivalent.
  • Three years of experience in registration or scheduling in a healthcare environment.
  • Good communication skills, computer/basic keyboarding skills, telephone etiquette skills, and general knowledge of office machines including printers and scanners.
  • Excellent customer service skills.
  • Knowledge in basic medical terminology required.

Preferred Qualifications

  • Certified Healthcare Access Associate (CHAA) Certification

Additional Information

Responsibilities

  • Conducts insurance verification and benefits explanation by running eligibility on patients, requesting outside records and gathering outside medical records from referrals and files patient charts as needed.
  • Conducts authorizations and pre-certifications, tracks pre-authorizations, and maintains referrals
  • Ensures adequate stock of supplies, and cleans and maintains equipment and waiting rooms
  • Conducts pre-registration, inputs and/or updates patient information, processes walk-ins, creates new patient charts, and accesses systems for orders
  • Schedules and coordinates appointments and surgeries or tests using hospital systems by processing visit notifications of patients
  • Records daily and monthly statistics and communicates any medical records issues
  • Collects and posts payments and issues receipts. Reconciles daily deposit and batch dollars and counsels patients on any and all related financial information
  • Performs other duties as needed.

Salary Information

Commensurate with education and experience

Required Documents to Apply

List of three Professional References (name, email, business title), Resume

Optional Documents

Special Instructions to Applicants

Recruitment Contact Information

Please contact askrecruitment@uams.edu for any recruiting related questions.

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements

Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity

Hearing, Sitting, Talking

Frequent Physical Activity

Manipulate items with fingers, including keyboarding, Reaching, Walking

Occasional Physical Activity

Crouching, Kneeling, Lifting, Standing

Benefits Eligible

Yes

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Health Care Provider
  • Industries
    Hospitals and Health Care

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