Patient Access Specialist III- Practice Operations- Remote Opportunity

University of Maryland Faculty Physicians; Baltimore (MD); Remote; USD 55,000 - 60,000; Full time

Job summary

The University of Maryland Faculty Physicians is seeking a Patient Access Specialist III to manage appointment requests and complex scheduling. This remote opportunity involves high-volume communication, ensuring excellent customer service, and requires a solid foundation in medical office operations. Ideal candidates should have at least three years of relevant experience and strong computer skills to facilitate effective patient access management.

Benefits

Comprehensive total rewards package

Support for health, life, career, and retirement benefits

Qualifications

• 3 years of medical office or call center experience.
• Strong computer skills as determined by the department.
• Excellent customer service and phone etiquette skills.

Responsibilities

• Respond to appointment requests via phone, email, and electronic messages.
• Schedule medical exams, procedures, and tests.
• Serve as an escalation point for lower-level specialists.

Skills

Customer Service

Data Entry

Computer Skills

Education

High school diploma or GED

Job description

Patient Access Specialist III - Practice Operations - Remote Opportunity

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Job Overview

The role involves responding to a high volume of appointment requests via telephone, email, work queues, and electronic messages. Responsibilities include scheduling medical exams, procedures, and tests, with or without demographic collection and insurance registration. The Specialist also serves as an escalation point for questions from lower-level specialists and handles complex scheduling requests.

Qualifications

• High school diploma or GED preferred
• Minimum 3 years of medical office or call center experience
• Strong computer skills (specific programs as deemed by department)
• Excellent customer service and phone etiquette skills
• Accurate data entry skills

Compensation and Benefits

The salary range for this position is $55,000 - $60,000, depending on factors such as location, experience, and qualifications. University of Maryland Faculty Physicians offers a comprehensive total rewards package supporting health, life, career, and retirement benefits. More details can be found at: https://www.umfpi.org/jobs/summary-employee-benefits.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Healthcare Provider
• Industry: Hospitals and Healthcare

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Location: Crofton, MD

Salary: $55,000 - $60,000

Posted: 1 week ago