Access Coordinator II - Neurosciences

University of Arkansas at Little Rock; United States; Remote; USD 32,000; Full time

Job summary

A leading healthcare organization seeks an Access Coordinator to support patient care activities, including scheduling appointments and verifying insurance. Candidates should possess a high school diploma and relevant customer service or healthcare experience. This role includes responsibilities for managing patient records and financial information in a dynamic environment.

Benefits

Health: Medical, Dental and Vision plans

Holiday, Vacation, and Sick Leave

Education discount for staff and dependents

Retirement: Up to 10% matched contribution

Career Training and Educational Opportunities

Concierge prescription delivery

Qualifications

• High School Diploma/GED plus 2 years' customer service or healthcare experience.
• Basic proficiency with computers and data entry.
• Must be able to perform all duties of the Access Coordinator I and II level.

Responsibilities

• Schedules, coordinates appointments and performs notifications.
• Conducts insurance verification and handles patient financial counseling.
• Manages patient records and payment processing.

Skills

Customer service

Healthcare experience

Basic proficiency with computers

Education

High School Diploma/GED

Tools

MS Office

Job description

Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com , then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System two-year institutions will also view open positions and apply within Workday by searching for “Find Jobs for Students”.

All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated).
If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page.

Closing Date:

07/20/2025
Type of Position: Clinical Staff - Medical Ancillary Support
Job Type: Regular
Work Shift: Day Shift (United States of America)

Sponsorship Available:

No
Institution Name: University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks (available for benefits eligible positions only):

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting, please contact Human Resources at [e-mail] .

Department: ICE | CORE PA NUSL Access

Department's Website:

Summary of Job Duties: The Access Coordinator works under supervision and provides comprehensive support for the patient care activities. This position may meet, greet, and assists the public, answer telephones and/or may coordinate appointments, referrals, consults, tests and/or procedures, check-in and registers patients, check-out patients, and collects payments and issues receipts, verifies insurance coverage and responds appropriately to the requirements of third-party payers.
Qualifications:

Minimum Qualifications:

• High School Diploma/GEDplus 2 yeas' customer service or healthcare experience.

• Must be able to perform all duties of the Access Coordinator I and II level

• Basic proficiency with computers and data entry (MS Office preferred)

Preferred Qualifications:

• Certified Health-careAccess Associate (CHAA) Certification

• Experience with external radiology testing

• Knowledge with CPT codes and/or medical terminology

• Three (3) years of experience in registration, billing, or scheduling in a health-careenvironment

Additional Information:

Responsibilities:

• Schedules, reschedules, and coordinates appointments using the hospital systems byperforming visit notifications of patients

• Process walk-ins, create new patient charts, access systems for orders as appropriate

• Perform ABN completion, schedule surgeries and/or tests

• Conducts insurance verification and benefits explanation by running eligibility on patients;

• Requests outside records and gathers outside medical records from referrals and files patient charts as needed.

• Enters benefit and authorization information

• Maintain initial plan of care (signatures, etc.) and is responsible for recording daily and monthlystatistics and communication or any medical records issues

• Collects and post payments in and issues receipts

• Responsible for reconciliation/management change fund

• Responsible for reconciliation of daily deposit & batch dollars, and must complete depositagreement

• Counsels patients on any and all related financial information i.e. hospital discounts and reviewing MC screening

• Performs authorizations for radiology testing, as needed.

• May perform other duties as assigned

Salary Information:

$31,740.80

Required Documents to Apply:

List of three Professional References (name, email, business title), Resume

Optional Documents:

Proof of Veteran Status
Special Instructions to Applicants:

Recruitment Contact Information:

Please contact [e-mail] for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Sitehttps://uasys.wd5.myworkdayjobs.com/UASYS

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check

This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Constant Physical Activity: Feeling, Hearing, Manipulate items with fingers, including keyboarding, Repetitive Motion, Sitting, Talking
Frequent Physical Activity: Grasping, Reaching, Standing, Walking
Occasional Physical Activity: Crouching, Kneeling, Lifting, Pulling, Pushing, Stooping
Benefits Eligible: Yes